Customer Service Representative Jobs in Colonial Heights, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 1 day ago
Help desk management or call center experience preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or resume is submitted successfully....
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 1 day ago
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Nights/Weekends
- Chester, VA (4 miles from Colonial Heights, VA)
- 1 day ago
- Chester, VA (4 miles from Colonial Heights, VA)
- 1 day ago
Starting hiring pay at: $16.25 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Customer Service Associate - Temporary
- Midlothian, VA (18 miles from Colonial Heights, VA)
- 1 day ago
- Midlothian, VA (18 miles from Colonial Heights, VA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Registrar Part Time
- Hopewell, VA (9 miles from Colonial Heights, VA)
- 1 day ago
- Hopewell, VA (9 miles from Colonial Heights, VA)
- 1 day ago
Description Schedule: Sunday - Tuesday 2pm-10:30pm Do you have the career opportunities as a Customer Service Registrar Part Time you want with your current employer? We have an exciting...
- Hopewell, VA (9 miles from Colonial Heights, VA)
- 2 days ago
- Hopewell, VA (9 miles from Colonial Heights, VA)
- 2 days ago
Overview This position is located at: Mylar, 3600 Discovery Drive, Chester, VA 23836 Schedule: 8:00am - 4:30pm, Monday through Friday Mondays, Wednesdays, and Thursdays the Customer Service...
Customer Care Representative II
- Richmond, VA (21 miles from Colonial Heights, VA)
- 2 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 2 days ago
Anticipated End Date: 2025-04-23 Position Title: Customer Care Representative II Job Description: Customer Care Representative II Location: Within 50 miles of a Pulse Point location in Tampa,...
Eyewear Customer Service/Sales Advisor Part Time
- Henrico, VA (18 miles from Colonial Heights, VA)
- 2 days ago
- Henrico, VA (18 miles from Colonial Heights, VA)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Member Service Representative (Part-Time) - Colonial Heights
- Colonial Heights, VA
- 2 days ago
- Colonial Heights, VA
- 2 days ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service - Self Storage Manager
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 2 days ago
- Petersburg, VA (4 miles from Colonial Heights, VA)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Midlothian, VA (18 miles from Colonial Heights, VA)
- 2 days ago
- Midlothian, VA (18 miles from Colonial Heights, VA)
- 2 days ago
FT Customer Service Leader Posting Date: 04/12/2025 Location: Midlothian, VA Category/Area of Expertise: Retail Operations Job Requisition: 427031 Address: USA-VA-Midlothian-13100 Midlothian Tpk...
Customer Service Representative
- Richmond, VA (21 miles from Colonial Heights, VA)
- 2 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 2 days ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
- Richmond, VA (21 miles from Colonial Heights, VA)
- 3 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Pharmacy Customer Service Associate
- Hopewell, VA (9 miles from Colonial Heights, VA)
- 3 days ago
- Hopewell, VA (9 miles from Colonial Heights, VA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Colonial Heights, VA
Moving to Colonial Heights, VA? Find some basic demographic data about Colonial Heights, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Colonial Heights, VA
Highest Education Level
Customer Service Representatives in Colonial Heights, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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