Customer Service Representative Jobs in Chesapeake, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
FedEx - Retail Customer Service Associate $16-$35/hr
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 6 hours ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 6 hours ago
No experience requited, hiring immediately, appy now.Full and part time postions available. We offer a flexible schedule, insurance benefits, and a fast paced exciting work place where you can...
Member Service Representative (Part-Time) - Hampton
- Hampton, VA (22 miles from Chesapeake, VA)
- 11 hours ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 11 hours ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Associate - Temporary
- Hampton, VA (22 miles from Chesapeake, VA)
- 23 hours ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lead Customer Service Representative - Walk In Center
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 1 day ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 1 day ago
As a Lead Customer Service Representative working onsite in Portsmouth, VA, youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
The Customer Service Rep is r esponsible for daily task of Customer Service activities. Processing Orders, Placing RFQs, Order Acknowledgements, Creating/Receiving Quotes; Calculate pricing,...
Starting hiring pay at: $16.25 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Are you looking for a job that keeps you active? Do you want to avoid a boring office job? This may be the job for you! Customer Service Mechanic reads and records water meter readings, repairs...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
CUSTOMER SERVICE SPECIALIST I (remote)
- Hampton, VA (22 miles from Chesapeake, VA)
- 1 day ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 1 day ago
CUSTOMER SERVICE SPECIALIST I (remote) TE Connectivity - 3.6 Hampton, VA Job Details $45,200 - $67,800 a year 15 hours ago Benefits Employee stock purchase plan Disability insurance Health...
Remote WorkCustomer Service Representative
- Hampton, VA (22 miles from Chesapeake, VA)
- 1 day ago
- Hampton, VA (22 miles from Chesapeake, VA)
- 1 day ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Administrative Customer Service Rep PeopleShare - 4.5 Chesapeake, VA Job Details Temp-to-hire | Full-time $17 - $18 an hour 14 hours ago Qualifications Customer service Administrative experience...
The Customer Service Rep is r esponsible for daily task of Customer Service activities. Processing Orders, Placing RFQs, Order Acknowledgements, Creating/Receiving Quotes; Calculate pricing,...
Bilingual Customer Service Representative
- Norfolk, VA (7 miles from Chesapeake, VA)
- 2 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 2 days ago
Is your mission helping others? Is your passion customer service? If this sounds like you, you are a great candidate for our on-site Customer Service Specialist position. Life Protect 24/7 is...
- Suffolk, VA (21 miles from Chesapeake, VA)
- 2 days ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CUSTOMER SERVICE SPECIALIST I (remote)
- Hampton, VA (23 miles from Chesapeake, VA)
- 3 days ago
- Hampton, VA (23 miles from Chesapeake, VA)
- 3 days ago
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview The Advanced Specialist...
Remote WorkDemographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Chesapeake, VA
Highest Education Level
Customer Service Representatives in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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