Customer Service Representative Jobs in West Jordan, UT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 157 Jobs

Tech Expert BGCO-Tech Customer Service

West Valley City, UT (3 miles from West Jordan, UT)
7 hours ago

West Valley City, UT (3 miles from West Jordan, UT)
7 hours ago

When you join Verizon** You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we...

Customer Service Representative

Salt Lake City, UT (2 miles from West Jordan, UT)
10 hours ago

Salt Lake City, UT (2 miles from West Jordan, UT)
10 hours ago

About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....

Member Service Representative (English/Spanish speaking preferred)

Salt Lake City, UT (2 miles from West Jordan, UT)
11 hours ago

Salt Lake City, UT (2 miles from West Jordan, UT)
11 hours ago

Description There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: 12 paid holidays...

Customer Service Specialist I - Savings Plans

Salt Lake City, UT (2 miles from West Jordan, UT)
16 hours ago

Salt Lake City, UT (2 miles from West Jordan, UT)
16 hours ago

Preferred qualifications: Call-center experience, industry certifications (Certified Financial Planner (CFP), Certified Employee Benefit Specialist (CEBS), Chartered Financial Consultant (ChFC), etc...

PT Member Service Representative (Teller)

Woods Cross, UT (22 miles from West Jordan, UT)
23 hours ago

Woods Cross, UT (22 miles from West Jordan, UT)
23 hours ago

Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...

Member Service Representative (Teller) - Bilingual

West Valley City, UT (3 miles from West Jordan, UT)
23 hours ago

West Valley City, UT (3 miles from West Jordan, UT)
23 hours ago

Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...

Client Service Associate - Japanese Speaking Overnight Shift (Alpharetta, GA or Sandy, UT)

Sandy, UT (7 miles from West Jordan, UT)
1 day ago

Sandy, UT (7 miles from West Jordan, UT)
1 day ago

Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a...

Insurance Customer Service Representative

Lehi, UT (16 miles from West Jordan, UT)
1 day ago

Lehi, UT (16 miles from West Jordan, UT)
1 day ago

Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....

Part Time Client Care Representative- Lindon, UT

Lindon, UT (24 miles from West Jordan, UT)
1 day ago

Lindon, UT (24 miles from West Jordan, UT)
1 day ago

Summary of This Role Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best...

Seasonal Customer Service Agent - Return Agent

Salt Lake City, UT (2 miles from West Jordan, UT)
1 day ago

Salt Lake City, UT (2 miles from West Jordan, UT)
1 day ago

Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...

Sr. Customer Care Agent

Draper, UT (11 miles from West Jordan, UT)
1 day ago

Draper, UT (11 miles from West Jordan, UT)
1 day ago

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to...

Customer Service Representative - Patient Registration

Tooele, UT (19 miles from West Jordan, UT)
1 day ago

Tooele, UT (19 miles from West Jordan, UT)
1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Home Improvement Customer Service Representative (Flex opportunity)

Salt Lake City, UT (2 miles from West Jordan, UT)
1 day ago

Salt Lake City, UT (2 miles from West Jordan, UT)
1 day ago

Job Description: At Regions, the Home Improvement Financing Customer Service Representative is responsible for providing telephone support to customers regarding their account activity....

Customer Service Representative

West Valley City, UT (3 miles from West Jordan, UT)
2 days ago

West Valley City, UT (3 miles from West Jordan, UT)
2 days ago

Customer Service Representative Category: Clerical - Other Location: West Valley City, UT 84119 Pay: $20.00 Hourly Posted: 1 day ago Status: Open Description Customer Service Representative Customer...

Customer Care Specialist (Hybrid: Lehi, UT)

Lehi, UT (16 miles from West Jordan, UT)
2 days ago

Lehi, UT (16 miles from West Jordan, UT)
2 days ago

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means...

Remote Work

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Demographic Data for West Jordan, UT

Moving to West Jordan, UT? Find some basic demographic data about West Jordan, UT below.

Median Age

Average Household Income

Home Value vs Household Income in West Jordan, UT

Local

National

Total Population

121,850

Number of Businesses

2,130

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in West Jordan, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in West Jordan, UT offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in West Jordan, UT

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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