Customer Service Representative Jobs in Springville, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Payson, UT (18 miles from Springville, UT)
- 1 day ago
- Payson, UT (18 miles from Springville, UT)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Orem, UT (13 miles from Springville, UT)
- 18 hours ago
- Orem, UT (13 miles from Springville, UT)
- 18 hours ago
Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As a Chat Support Specialist, you will play a crucial role in one of the...
Customer Service Associate - Healthcare
- Orem, UT (13 miles from Springville, UT)
- 4 days ago
- Orem, UT (13 miles from Springville, UT)
- 4 days ago
As a Customer Service Representative, you'll support a well-known healthcare brand specializing in diabetic equipment....
Customer Service and SalesAdmin
- American Fork, UT (21 miles from Springville, UT)
- 4 days ago
- American Fork, UT (21 miles from Springville, UT)
- 4 days ago
Job Title:Customer Service and SalesAdmin Position: Full-Time Department:Consumer Brands Reports to:Project Manager Location: American Fork, Utah Essential Functions Include: Customer Service:...
Customer Service Representative (UT/SP)
- Orem, UT (13 miles from Springville, UT)
- 5 days ago
- Orem, UT (13 miles from Springville, UT)
- 5 days ago
Progressive Leasing is currently hiring Customer Service Representatives to help grow our company and ensure our mission is achieved!...
Remote WorkCustomer Service Representative (Full Time)
- Orem, UT (13 miles from Springville, UT)
- 5 days ago
- Orem, UT (13 miles from Springville, UT)
- 5 days ago
Job Description: Position Overview: As a Customer Service Representative specializing in solar, you will be the face of our company to customers seeking information about solar energy systems, installation...
Inbound Customer Service Director
- Orem, UT (13 miles from Springville, UT)
- 5 days ago
- Orem, UT (13 miles from Springville, UT)
- 5 days ago
The Director of Customer Care is responsible for leading and optimizing inbound customer service operations across multiple teams, ensuring a seamless customer experience from point of sale...
Customer Service Representative
- Orem, UT (13 miles from Springville, UT)
- 6 days ago
- Orem, UT (13 miles from Springville, UT)
- 6 days ago
This Customer Service Representative is responsible for establishing a full-relationship with customers....
- Lindon, UT (14 miles from Springville, UT)
- 6 days ago
- Lindon, UT (14 miles from Springville, UT)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
English-Speaking Customer Service Representative
- Pleasant Grove, UT (16 miles from Springville, UT)
- 7 days ago
- Pleasant Grove, UT (16 miles from Springville, UT)
- 7 days ago
At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement...
Member Service Representative (Teller)
- Provo, UT (13 miles from Springville, UT)
- 7 days ago
- Provo, UT (13 miles from Springville, UT)
- 7 days ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Customer Service Associate - Temporary
- Lehi, UT (23 miles from Springville, UT)
- 7 days ago
- Lehi, UT (23 miles from Springville, UT)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Experience Representative
- Provo, UT (13 miles from Springville, UT)
- 7 days ago
- Provo, UT (13 miles from Springville, UT)
- 7 days ago
Who is Action Target? Action Target has the creativity and drive to develop innovative new firearms training technology, the experience to properly apply that technology to solve today's training...
- Pleasant Grove, UT (16 miles from Springville, UT)
- 7 days ago
- Pleasant Grove, UT (16 miles from Springville, UT)
- 7 days ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...
Customer Service Rep(07598) - City Center, Eagle Mountain
- Eagle Mountain, UT (23 miles from Springville, UT)
- 8 days ago
- Eagle Mountain, UT (23 miles from Springville, UT)
- 8 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Demographic Data for Springville, UT
Moving to Springville, UT? Find some basic demographic data about Springville, UT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Springville, UT
Highest Education Level
Customer Service Representatives in Springville, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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