Customer Service Representative Jobs in Ogden, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Seasonal Customer Support Specialist
- Clearfield, UT (9 miles from Ogden, UT)
- 1 day ago
- Clearfield, UT (9 miles from Ogden, UT)
- 1 day ago
Essential Duties & Responsibilities: Include but are not limited to the following: Customer Service Provides fast, efficient, and courteous service always. Answers incoming calls as necessary....
PT AM Member Service Representative (Teller)
- South Ogden, UT (4 miles from Ogden, UT)
- 1 day ago
- South Ogden, UT (4 miles from Ogden, UT)
- 1 day ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Retail Customer Service Cashier
- Brigham City, UT (21 miles from Ogden, UT)
- 1 day ago
- Brigham City, UT (21 miles from Ogden, UT)
- 1 day ago
Req ID: 453040 Address: 20 South 1550 West St Brigham City, UT, 84302 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Clearfield, UT (9 miles from Ogden, UT)
- 5 days ago
- Clearfield, UT (9 miles from Ogden, UT)
- 5 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
- Riverdale, UT (5 miles from Ogden, UT)
- 6 days ago
- Riverdale, UT (5 miles from Ogden, UT)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service/Service Booth Clerk
- West Point, UT (9 miles from Ogden, UT)
- 8 days ago
- West Point, UT (9 miles from Ogden, UT)
- 8 days ago
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st...
Customer Care Specialist - Administrative Services East - Full Time
- South Ogden, UT (4 miles from Ogden, UT)
- 9 days ago
- South Ogden, UT (4 miles from Ogden, UT)
- 9 days ago
Under the direct supervision of the Business Office Manager, the Customer Care Specialist is responsible for providing product and service information, resolving product and service problems, and...
- Centerville, UT (20 miles from Ogden, UT)
- 10 days ago
- Centerville, UT (20 miles from Ogden, UT)
- 10 days ago
Company Description Domino's in Centerville is owned and operated by Stone Edge Enterprises, Inc. We are a small business that does business as Domino's. We have multiple positions available!...
Office Clerk/ Customer Service
- MSC, UT (1 mile from Ogden, UT)
- 10 days ago
- MSC, UT (1 mile from Ogden, UT)
- 10 days ago
Schedule: Full-Time. Shifts between Monday-Fri 8am-5pm, Pay is $17 hr Express Employment is currently seeking associates to work for a local Recycling company in the Ogden area! Mon-Fri 8am-5pm,...
Customer Experience Specialist
- Clearfield, UT (9 miles from Ogden, UT)
- 13 days ago
- Clearfield, UT (9 miles from Ogden, UT)
- 13 days ago
Bonnell Aluminum is looking for a self-motivated individual. The ideal will possess integrity, passion, and a strong desire to achieve and succeed. The ability to thrive in a changing environment...
Seasonal Retail Sales Associate
- Layton, UT (11 miles from Ogden, UT)
- 14 days ago
- Layton, UT (11 miles from Ogden, UT)
- 14 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Veterinary Client Service Representative/Kennel Technician
- Layton, UT (11 miles from Ogden, UT)
- 21 days ago
- Layton, UT (11 miles from Ogden, UT)
- 21 days ago
Position at Thrive Pet Healthcare Layton Veterinary Hospital is seeking a Veterinary Client Service Representative/Kennel Technician to join our team! This position is a dual duty job, Client care...
Demographic Data for Ogden, UT
Moving to Ogden, UT? Find some basic demographic data about Ogden, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ogden, UT
Highest Education Level
Customer Service Representatives in Ogden, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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