Customer Service Representative Jobs in Cottonwood Heights, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Tech Expert BGCO-Tech Customer Service
- West Valley City, UT (16 miles from Cottonwood Heights, UT)
- 19 hours ago
- West Valley City, UT (16 miles from Cottonwood Heights, UT)
- 19 hours ago
When you join Verizon** You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we...
Customer Service Representative
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 22 hours ago
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 22 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....
Member Service Representative (English/Spanish speaking preferred)
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 23 hours ago
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 23 hours ago
Description There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: 12 paid holidays...
Customer Service Specialist I - Savings Plans
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 1 day ago
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 1 day ago
Preferred qualifications: Call-center experience, industry certifications (Certified Financial Planner (CFP), Certified Employee Benefit Specialist (CEBS), Chartered Financial Consultant (ChFC), etc...
PT Member Service Representative (Teller)
- Woods Cross, UT (18 miles from Cottonwood Heights, UT)
- 1 day ago
- Woods Cross, UT (18 miles from Cottonwood Heights, UT)
- 1 day ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Member Service Representative (Teller) - Bilingual
- West Valley City, UT (16 miles from Cottonwood Heights, UT)
- 1 day ago
- West Valley City, UT (16 miles from Cottonwood Heights, UT)
- 1 day ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Pharmacy Customer Service Associate
- Orem, UT (21 miles from Cottonwood Heights, UT)
- 1 day ago
- Orem, UT (21 miles from Cottonwood Heights, UT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Associate - Japanese Speaking Overnight Shift (Alpharetta, GA or Sandy, UT)
- Sandy, UT (10 miles from Cottonwood Heights, UT)
- 1 day ago
- Sandy, UT (10 miles from Cottonwood Heights, UT)
- 1 day ago
Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a...
Insurance Customer Service Representative
- Lehi, UT (17 miles from Cottonwood Heights, UT)
- 1 day ago
- Lehi, UT (17 miles from Cottonwood Heights, UT)
- 1 day ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Part Time Client Care Representative- Lindon, UT
- Lindon, UT (19 miles from Cottonwood Heights, UT)
- 1 day ago
- Lindon, UT (19 miles from Cottonwood Heights, UT)
- 1 day ago
Summary of This Role Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best...
Seasonal Customer Service Agent - Return Agent
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 2 days ago
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 2 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
- Draper, UT (11 miles from Cottonwood Heights, UT)
- 2 days ago
- Draper, UT (11 miles from Cottonwood Heights, UT)
- 2 days ago
Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to...
Home Improvement Customer Service Representative (Flex opportunity)
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 2 days ago
- Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
- 2 days ago
Job Description: At Regions, the Home Improvement Financing Customer Service Representative is responsible for providing telephone support to customers regarding their account activity....
Customer Service Representative
- West Valley City, UT (16 miles from Cottonwood Heights, UT)
- 2 days ago
- West Valley City, UT (16 miles from Cottonwood Heights, UT)
- 2 days ago
Customer Service Representative Category: Clerical - Other Location: West Valley City, UT 84119 Pay: $20.00 Hourly Posted: 1 day ago Status: Open Description Customer Service Representative Customer...
Customer Care Specialist (Hybrid: Lehi, UT)
- Lehi, UT (17 miles from Cottonwood Heights, UT)
- 2 days ago
- Lehi, UT (17 miles from Cottonwood Heights, UT)
- 2 days ago
Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means...
Remote WorkDemographic Data for Cottonwood Heights, UT
Moving to Cottonwood Heights, UT? Find some basic demographic data about Cottonwood Heights, UT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cottonwood Heights, UT
Highest Education Level
Customer Service Representatives in Cottonwood Heights, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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