Customer Service Representative Jobs in Houston, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- Cypress, TX (24 miles from Houston, TX)
- 8 days ago
- Cypress, TX (24 miles from Houston, TX)
- 8 days ago
Were looking for Bilingual Customer Service Representatives for our Houston, TX office....
Experienced Bilingual Customer Service Representative
- Missouri City, TX (19 miles from Houston, TX)
- 8 days ago
- Missouri City, TX (19 miles from Houston, TX)
- 8 days ago
Were looking for Experienced Bilingual Customer Service Representatives for our Houston, TX office....
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
288/MacGregor-Cosmetics - Customer Service Rep - Part-Time
- Houston, TX
- 11 hours ago
- Houston, TX
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Clear Lake 01 Grocery - Customer Service Rep - Part-Time
- Webster, TX (20 miles from Houston, TX)
- 11 hours ago
- Webster, TX (20 miles from Houston, TX)
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Kingwood 02 Service - Customer Service Assistant - Part-Time
- Kingwood, TX (17 miles from Houston, TX)
- 11 hours ago
- Kingwood, TX (17 miles from Houston, TX)
- 11 hours ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Bay Colony Drug - Customer Service Rep - Part-Time
- League City, TX (24 miles from Houston, TX)
- 11 hours ago
- League City, TX (24 miles from Houston, TX)
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Customer Service - Self Storage Manager
- Spring, TX (21 miles from Houston, TX)
- 15 hours ago
- Spring, TX (21 miles from Houston, TX)
- 15 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Hiring Customer Service Representatives to work as a part of the customer service department. Helping customers place their order and answering any questions they may have....
We need to find a couple of employees that can help us bring a energetic attitude to our registers and social media. Responsibilities will be to make all guests feel welcome and make sure all have...
Part-Time Remote Customer Service Representative
- North Houston, TX (14 miles from Houston, TX)
- 23 hours ago
- North Houston, TX (14 miles from Houston, TX)
- 23 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkAt Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Bilingual Loan Servicing Customer Service Representative
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
Bilingual Loan Servicing Customer Service Representative Regions Financial Corporation Kingwood, United States Posted 20 hours ago Permanent Competitive Bilingual Loan Servicing Customer Service Representative...
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can...
center experience is a plus Excellent communication skills verbal and written Basic to intermediate technical skills Compensation and Benefits: The compensation for this position starts at $17.00 an...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Houston, TX
Highest Education Level
Customer Service Representatives in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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