Customer Service Representative Jobs in Houston, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Customer Service Specialist (Spanish)
- Spring, TX (21 miles from Houston, TX)
- 17 days ago
- Spring, TX (21 miles from Houston, TX)
- 17 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
At Oaks Fine Cleaners, we pride ourselves on being the best premium dry cleaner in Houston! Located in the beautiful upscale neighborhood of River Oaks, we have served Houstonians for 20+ years....
Store Customer Service Specialist
- Friendswood, TX (19 miles from Houston, TX)
- 3 hours ago
- Friendswood, TX (19 miles from Houston, TX)
- 3 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Sugar Land, TX (18 miles from Houston, TX)
- 5 hours ago
- Sugar Land, TX (18 miles from Houston, TX)
- 5 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Spring, TX (21 miles from Houston, TX)
- 5 hours ago
- Spring, TX (21 miles from Houston, TX)
- 5 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Mission Statement The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient...
Customer Service Rep(06776) - 2209 Spring Steubner Rd, Suite 400
- Spring, TX (21 miles from Houston, TX)
- 12 hours ago
- Spring, TX (21 miles from Houston, TX)
- 12 hours ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Northcliffe Branch Member Service Representative - Full Time
- Houston, TX
- 12 hours ago
- Houston, TX
- 12 hours ago
and Requirements The RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Northcliffe branch location starting at $20.00/hour! Bilingual in Spanish and...
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Customer Service Rep(08197) - 20333 S. W. Freeway
- Sugar Land, TX (18 miles from Houston, TX)
- 12 hours ago
- Sugar Land, TX (18 miles from Houston, TX)
- 12 hours ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
- League City, TX (24 miles from Houston, TX)
- 12 hours ago
- League City, TX (24 miles from Houston, TX)
- 12 hours ago
Store - LEAGUE CITY, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Customer Service Rep(09260) - 6210 Sienna Parkway, Ste. 330
- Missouri City, TX (19 miles from Houston, TX)
- 12 hours ago
- Missouri City, TX (19 miles from Houston, TX)
- 12 hours ago
Company DescriptionMAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
un CUSTOMER SERVICE REP FOR INSURANCE COMPANY LOWCOSTINSURANCETX.COM 17036 WEST LITTLE YORK RD near LITTLE YORK AND QUEENSTON compensation: $11-$14 employment type: experience level: entry level...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Houston, TX
Highest Education Level
Customer Service Representatives in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »