Customer Service Representative Jobs in El Paso, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow,...
- Ysleta Sur, TX (10 miles from El Paso, TX)
- 1 day ago
- Ysleta Sur, TX (10 miles from El Paso, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
TO SUCCEED IN THIS ROLE: You have at least four years of client service and/or call center experience OR a minimum of six years of Insurance/Financial Institution experience....
JOB SUMMARY This position is responsible for the coaching and development of a team of Chat Customer Service Representatives in a fast-paced, dynamic call center environment....
in the Lower Valley is looking for a Pricing and Customer Service Representative....
Customer Service Representative (08-05)
- Sunland Park, NM (5 miles from El Paso, TX)
- 3 days ago
- Sunland Park, NM (5 miles from El Paso, TX)
- 3 days ago
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission...
Apply for FYZICALs Customer Service Representative job opening today!...
Apply for FYZICAL's Customer Service Representative job opening today!...
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses,...
Remote WorkAirport Customer Service Agent El Paso, TX, USA Req #1539 Thursday, January 30, 2025 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
Receptionist Needed in the Eastside of El Paso Pay: $15/hr Shift: 1st shift Weekly Pay Medical/Vision/Dental Job Specific Duties: Answer Multiline phones Filing Customer Service Scheduling Greet...
One of Insight Global's top employers within the financial services industry is looking for a 6-month contract (with likely extensions) Service Delivery Representative to sit hybrid in El Paso,...
Our Customer Service Representatives are enthusiastic and motivated....
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
2025 High School Internship $18.50/Hour Customer Service Rep
- El Paso, TX
- 7 days ago
- El Paso, TX
- 7 days ago
At A Glance Spectrum is seeking a motivated customer service intern whose strengths include: Collaboration Learning Passion for technology Creativity This is a learning-intensive program designed...
Demographic Data for El Paso, TX
Moving to El Paso, TX? Find some basic demographic data about El Paso, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in El Paso, TX
Highest Education Level
Customer Service Representatives in El Paso, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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