Customer Service Representative Jobs in El Paso, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep Lead, Credit & Collections(Tulsa or El Paso)
- El Paso, TX
- moments ago
- El Paso, TX
- moments ago
Position Description: This role will be in our Credit & Collections group and is open to Tulsa or El Paso and will have the ability to mostly work-from-home with the occasional in office...
Remote WorkDistrict Clerk's Office - Customer Relations Specialist
- El Paso, TX
- 20 hours ago
- El Paso, TX
- 20 hours ago
Acceptable Experience and Education High school diploma or equivalent and two (2) years of office/customer service experience, with two (1) year cashier experience; Or any equivalent combination...
Join the #1 retail energy provider in North America with over 3 million customers! Enjoy a standardized schedule, a supportive work environment, and the flexibility to work from home with all...
Remote WorkPearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkJob Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Experience Specialist NOTE: These CX Experience Specialist positions, onsite, will report into our El Paso, Texas Office 1340 Adabel Dr, El Paso, TX 79936 Start date is Thursday April...
Responsibilities STRATTEC Security Corporation is one of the world's largest suppliers providing access and security systems to the automotive market. This drives us to be an innovative company...
Company Description El Paso owned and oper Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and...
We are seeking motivated team members to support our rewards program, assisting members with questions about redeeming rewards such as gift cards and products. The rewards program encourages...
Remote WorkCustomer Service Representative
- Socorro, TX (14 miles from El Paso, TX)
- 5 days ago
- Socorro, TX (14 miles from El Paso, TX)
- 5 days ago
Store 2741272: 10790 N Loop Dr, Socorro, Texas 79927 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Requirements: o Basic Computer skills o Customer service: Candidates must have knowledge of providing excellent customer service - call center experience is preferred. o Attention to details o Multitasking...
TO SUCCEED IN THIS ROLE: You have at least two years of client service and/or call center experience OR a minimum of four years of Insurance/Financial Institution experience....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
El Paso, TX El Paso West Tx 3123 $18.00/Per Hour Customer Service Job Description Branch Details Job Title: Customer Service Representative - Warehouse Job Summary: The Customer Service Representative...
Receive Incoming Customer phone calls, voicemails and letters Sort customer call issues, respond to inquiries or direct to corresponding department tracking methods to accurately and efficiently...
Demographic Data for El Paso, TX
Moving to El Paso, TX? Find some basic demographic data about El Paso, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in El Paso, TX
Highest Education Level
Customer Service Representatives in El Paso, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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