Customer Service Representative Jobs in Dallas, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Allen, TX (23 miles from Dallas, TX)
- 9 days ago
- Allen, TX (23 miles from Dallas, TX)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
SummaryUnifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly,...
We are looking for a full time Warehouse/Customer Service position for a small industrial supply company near Downtown Dallas (Mockingbird and 35 area). We are seeking someone personable and...
Bilingual Parts Specialist Customer Service
- Arlington, TX (23 miles from Dallas, TX)
- 2 hours ago
- Arlington, TX (23 miles from Dallas, TX)
- 2 hours ago
Position Overview: Job Title: Bilingual Parts Specialist - CSR Shift: 8:00 AM - 5:00 PM, Monday to Friday Hourly Rate: $18.00 per hour Benefits & Perks: Weekly pay 1-hour lunch breaks Medical and...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Automotive Customer Service Advisor
- Irving, TX (8 miles from Dallas, TX)
- 2 hours ago
- Irving, TX (8 miles from Dallas, TX)
- 2 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
center experience Telecommuting Requirements: Reside within the Central Time Zone Ability to keep all company sensitive documents secure (if applicable) Required to have a dedicated work area established...
Remote WorkOverview Enterprise Mobility at the DFW Airport has an exciting opportunity for a full time Customer Service Exit Booth Agent. This position offers an average of $21.96/ hour (15 per hour plus...
Payroll & Client Service Specialist
- Desoto, TX (13 miles from Dallas, TX)
- 10 hours ago
- Desoto, TX (13 miles from Dallas, TX)
- 10 hours ago
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty,...
Remote WorkEvening Customer Service Return Agent - DFW Airport
- DFW Airport, TX (15 miles from Dallas, TX)
- 10 hours ago
- DFW Airport, TX (15 miles from Dallas, TX)
- 10 hours ago
Overview Enterprise Mobility at the DFW Airport has an exciting opportunity to join our team as a full time Customer Service Return Agent! This position offers an average of $16.04 / hour (15 per...
Customer Service/Catering Specialist - Weekly Pay $18-$22/hr - Private College in Dallas, TX
- Dallas, TX
- 11 hours ago
- Dallas, TX
- 11 hours ago
Customer Service/Catering Specialist - Weekly Pay $18-$22/hr - Private College in Dallas, TX Dallas, TX Description: SAGE Dining Services is seeking an energetic, customer service and catering...
Senior Administrative Customer Support Representative
- Dallas, TX
- 14 hours ago
- Dallas, TX
- 14 hours ago
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and...
Plano 01 Drug - Customer Service Rep - Part-Time
- Plano, TX (18 miles from Dallas, TX)
- 14 hours ago
- Plano, TX (18 miles from Dallas, TX)
- 14 hours ago
No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.As a Customer Service Representative, you'll be responsible for providing...
About HighLevel: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence...
Remote WorkCustomer Advocate Representative
- Plano, TX (18 miles from Dallas, TX)
- 15 hours ago
- Plano, TX (18 miles from Dallas, TX)
- 15 hours ago
Position Summary: Responsible for handling inbound and outbound calls in a customer-facing role. Acts as the Single Point of Contact (SPOC) for borrowers in default or facing imminent default...
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dallas, TX
Highest Education Level
Customer Service Representatives in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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