Customer Service Representative Jobs in Copperas Cove, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Killeen, TX (23 miles from Copperas Cove, TX)
- 2 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate (MUST BE 21 OR OLDER)
- Fort Cavazos, TX (23 miles from Copperas Cove, TX)
- 2 days ago
- Fort Cavazos, TX (23 miles from Copperas Cove, TX)
- 2 days ago
H-... Customer Service Associate (MUST BE 21 OR OLDER) United States - Texas - Fort Cavazos Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer Service expert,...
Veterinary Client Service Representative
- Killeen, TX (23 miles from Copperas Cove, TX)
- 4 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 4 days ago
El Centro pet Medical Center is looking for a Part-Time Customer Service Representative to join our team!...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Killeen, TX (23 miles from Copperas Cove, TX)
- 11 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 11 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Customer Service Technician- Seasonal/Temporary
- Killeen, TX (23 miles from Copperas Cove, TX)
- 15 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 15 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Customer Service Representative - Store #32
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 17 days ago
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 17 days ago
Customer Service Representative - Store #32 Gatesville, TX, USA Req #515 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #65
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 17 days ago
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 17 days ago
Customer Service Representative - Store #65 Gatesville, TX, USA Req #518 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #88
- Killeen, TX (23 miles from Copperas Cove, TX)
- 17 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 17 days ago
Customer Service Representative - Store #88 Killeen, TX, USA Req #523 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative
- Killeen, TX (23 miles from Copperas Cove, TX)
- 17 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 17 days ago
Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As an Estimator, you are...
Customer Service Representative
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 17 days ago
- Gatesville, TX (21 miles from Copperas Cove, TX)
- 17 days ago
Customer Service Representative Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
Customer Service Agent (Hiring Immediately)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 19 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 19 days ago
SERVICE REPRESENTATIVE DO EVERY DAY?...
- Killeen, TX (23 miles from Copperas Cove, TX)
- 23 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 23 days ago
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 23 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 23 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Customer Account Rep 4X10 Shift Full-Time (4 Days a Week)
- Killeen, TX (23 miles from Copperas Cove, TX)
- 23 days ago
- Killeen, TX (23 miles from Copperas Cove, TX)
- 23 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Copperas Cove, TX
Moving to Copperas Cove, TX? Find some basic demographic data about Copperas Cove, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Copperas Cove, TX
Highest Education Level
Customer Service Representatives in Copperas Cove, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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