Customer Service Representative Jobs in Addison, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Dallas, TX (12 miles from Addison, TX)
- 1 day ago
- Dallas, TX (12 miles from Addison, TX)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Dallas, TX (12 miles from Addison, TX)
- 4 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 4 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkManager, Veterinary Customer Service I
- Richardson, TX (5 miles from Addison, TX)
- 4 hours ago
- Richardson, TX (5 miles from Addison, TX)
- 4 hours ago
What You'll Do: Develop, lead and coach a team of virtual veterinary customer service representatives supporting Chewy customers, primarily for Chewy Vet Care Clinics....
FT Key Holder - 7080 Store Customer Service Specialist
- Grapevine, TX (13 miles from Addison, TX)
- 4 hours ago
- Grapevine, TX (13 miles from Addison, TX)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Agent - Evening Shift
- Richardson, TX (5 miles from Addison, TX)
- 5 hours ago
- Richardson, TX (5 miles from Addison, TX)
- 5 hours ago
center experience with both inbound and outbound calls BENEFITS: Medical, dental, vision, basic life, AD&D, and disability insurance Enrollment in our company’s 401(k)plan, subject to eligibility requirements...
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 5 hours ago
Ability to lift up to 40 pounds The Customer Service Representative must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without...
Retail Customer Service Team Member-1
- Irving, TX (11 miles from Addison, TX)
- 5 hours ago
- Irving, TX (11 miles from Addison, TX)
- 5 hours ago
Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Service Team Member PT Cashier/Sales
- Irving, TX (11 miles from Addison, TX)
- 5 hours ago
- Irving, TX (11 miles from Addison, TX)
- 5 hours ago
Store - MSP-MAPLEWOOD, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Cashier and Customer Service
- Frisco, TX (15 miles from Addison, TX)
- 8 hours ago
- Frisco, TX (15 miles from Addison, TX)
- 8 hours ago
Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a...
Customer Service Fundamentals JOB Training Opportunity
- Dallas, TX (12 miles from Addison, TX)
- 12 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 12 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Customer Service Rep(9417) 2552 Eldorado Pkwy. #510
- Frisco, TX (15 miles from Addison, TX)
- 14 hours ago
- Frisco, TX (15 miles from Addison, TX)
- 14 hours ago
Job DescriptionWe are looking for Customer Service Representative / Pizza Makers at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
Customer Service Rep(06395) - 12000 Hwy 380 East
- Cross Roads, TX (23 miles from Addison, TX)
- 14 hours ago
- Cross Roads, TX (23 miles from Addison, TX)
- 14 hours ago
Job DescriptionWe are looking for Customer Service Representative / Pizza Makers at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
Customer Service Associate - Morning Shift
- The Colony, TX (8 miles from Addison, TX)
- 17 hours ago
- The Colony, TX (8 miles from Addison, TX)
- 17 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Dallas, TX (12 miles from Addison, TX)
- 17 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 17 hours ago
Customer Service Representatives earn $32,000 - $50,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
Client Services Associate Experience
- Westlake, TX (22 miles from Addison, TX)
- 18 hours ago
- Westlake, TX (22 miles from Addison, TX)
- 18 hours ago
Job Description: Client Services Associate Experience The Role This role works closely with brokerage client services leadership to understand the key challenges and opportunities in building an...
Demographic Data for Addison, TX
Moving to Addison, TX? Find some basic demographic data about Addison, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Addison, TX
Highest Education Level
Customer Service Representatives in Addison, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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