Customer Service Representative Jobs in Addison, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (9 miles from Addison, TX)
- 11 days ago
- Liberty Mutual Insurance
- Plano, TX (9 miles from Addison, TX)
- 11 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
- Dallas, TX (12 miles from Addison, TX)
- 90+ days ago
- Dallas, TX (12 miles from Addison, TX)
- 90+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO)...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX
- 4 days ago
- Addison, TX
- 4 days ago
This is not a remote position. The position will be located in Springfield, IL or Addison, TX and will be hybrid. The Domain Managing Architect Digital, Distribution and Customer Service will...
Customer Service Representatives - Bilingual English/Spanish - $14/hr
- Dallas, TX (12 miles from Addison, TX)
- 3 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 3 hours ago
Hiring Customer Service Representatives to work as a part of the customer service department. Helping customers place their order and answering any questions they may have....
Customer Service Specialist CBS
- Dallas, TX (12 miles from Addison, TX)
- 3 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 3 hours ago
JOB SUMMARY The Customer Service Specialist CBS (Centralized Business Services) 1 performs as a business analyst, understanding and resolving customer billing issues. This position requires...
Customer Service & Order Management Specialist
- Wylie, TX (17 miles from Addison, TX)
- 11 hours ago
- Wylie, TX (17 miles from Addison, TX)
- 11 hours ago
Carlisle Weatherproofing Technologies (CWT), a worldwide leading diversified manufacturer of premium building products and related technology has immediate openings for a Customer Service Representative...
Plano Branch Member Service Representative - Full Time with Sign-On Bonus
- Dallas, TX (12 miles from Addison, TX)
- 11 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 11 hours ago
Job Description and Requirements The RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Plano branch location starting at $20.00/hour! Bilingual in...
Customer Service Representative I
- Dallas, TX (12 miles from Addison, TX)
- 11 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 11 hours ago
We are looking for a Customer Service Representative for a top beauty company in Dallas, TX!...
KFC Team Member (Customer Service or Cook)
- Lewisville, TX (17 miles from Addison, TX)
- 12 hours ago
- Lewisville, TX (17 miles from Addison, TX)
- 12 hours ago
When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards, southern-inspired hospitality and serving guests our world-famous chicken! We have a...
Evening Customer Service Return Agent - DFW Airport
- Dallas, TX (12 miles from Addison, TX)
- 12 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 12 hours ago
Overview Enterprise Mobility at the DFW Airport has an exciting opportunity to join our team as a full time Customer Service Return Agent! This position offers an average of $16.04 / hour (15 per...
Senior Complex Customer Care Representative - National Remote
- Dallas, TX (12 miles from Addison, TX)
- 13 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 13 hours ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...
Remote WorkCustomer Service Representative
- Plano, TX (9 miles from Addison, TX)
- 13 hours ago
- Plano, TX (9 miles from Addison, TX)
- 13 hours ago
Position Details: Client: Automotive Job Title: Customer Service Representative Duration: 6 months (Possible extension based on performance) Location: Plano, TX Pay Range: $20-$22/hr....
IT Customer Service Specialist
- Dallas, TX (12 miles from Addison, TX)
- 13 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 13 hours ago
Overview Enhabit Home Health & Hospice is searching for an IT Customer Service Specialist (tier one support) to join our team. During the first 90 days of training, this position will require full...
Customer Service Representative
- Dallas, TX (12 miles from Addison, TX)
- 19 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 19 hours ago
Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you....
Customer Service Representative
- Dallas, TX (12 miles from Addison, TX)
- 19 hours ago
- Dallas, TX (12 miles from Addison, TX)
- 19 hours ago
Are you detail-oriented, analytical, and excel in a fast-paced environment? Our client, a high-volume insurance office, is seeking a Customer Success Representative to join their dynamic team in a...
Demographic Data for Addison, TX
Moving to Addison, TX? Find some basic demographic data about Addison, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Addison, TX
Highest Education Level
Customer Service Representatives in Addison, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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