Customer Service Representative Jobs in Maryville, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Knoxville, TN (21 miles from Maryville, TN)
- 8 hours ago
- Knoxville, TN (21 miles from Maryville, TN)
- 8 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkCustomer Service Representative
- Knoxville, TN (21 miles from Maryville, TN)
- 7 days ago
- Knoxville, TN (21 miles from Maryville, TN)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Relations Representative ( Hybrid )
- Globe Life
- Knoxville, TN (22 miles from Maryville, TN)
- 8 days ago
- Globe Life
- Knoxville, TN (22 miles from Maryville, TN)
- 8 days ago
The Trupiano-Ketron Agency is expanding due to back-to-back years of record growth in our local market. We are looking for a professional, ambitious, and self motivated leader to be a part of our...
Customer Service Associate - Temporary
- Sweetwater, TN (20 miles from Maryville, TN)
- 3 hours ago
- Sweetwater, TN (20 miles from Maryville, TN)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Insurance Representative
- Knoxville, TN (21 miles from Maryville, TN)
- 5 hours ago
- Knoxville, TN (21 miles from Maryville, TN)
- 5 hours ago
Customer Service Insurance Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be onsite. Must live...
Customer Service & Sales Representative
- Knoxville, TN (21 miles from Maryville, TN)
- 16 hours ago
- Knoxville, TN (21 miles from Maryville, TN)
- 16 hours ago
current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions....
Customer Service Representative/Tennova Primary Care Karns
- Knoxville, TN (21 miles from Maryville, TN)
- 20 hours ago
- Knoxville, TN (21 miles from Maryville, TN)
- 20 hours ago
Job Summary The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels,...
Customer Service Representative
- Knoxville, TN (21 miles from Maryville, TN)
- 1 day ago
- Knoxville, TN (21 miles from Maryville, TN)
- 1 day ago
Customer Service Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be on-onsite....
Part Time, Customer Service Representative - EdAmerica
- Knoxville, TN (21 miles from Maryville, TN)
- 1 day ago
- Knoxville, TN (21 miles from Maryville, TN)
- 1 day ago
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE: As a Customer Service Representative, the daily responsibilities include answering inbound calls from students and parents, making outbound calls...
- Knoxville, TN (21 miles from Maryville, TN)
- 2 days ago
- Knoxville, TN (21 miles from Maryville, TN)
- 2 days ago
Summary Key Responsibilities Conduct outbound calls to existing customers, educating them on the need to replace their point-of-sale devices. Assess customer needs and recommend products and...
- Knoxville, TN (21 miles from Maryville, TN)
- 2 days ago
- Knoxville, TN (21 miles from Maryville, TN)
- 2 days ago
Service Representatives are self-motivated and driven by a desire to exceed expectations....
Customer Service Representative
- Knoxville, TN (21 miles from Maryville, TN)
- 2 days ago
- Knoxville, TN (21 miles from Maryville, TN)
- 2 days ago
Service Center Farragut JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Madisonville, TN (19 miles from Maryville, TN)
- 5 days ago
- Madisonville, TN (19 miles from Maryville, TN)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Knoxville, TN (21 miles from Maryville, TN)
- 5 days ago
- Knoxville, TN (21 miles from Maryville, TN)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative - PT
- Alcoa, TN (10 miles from Maryville, TN)
- 5 days ago
- Alcoa, TN (10 miles from Maryville, TN)
- 5 days ago
$15.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Demographic Data for Maryville, TN
Moving to Maryville, TN? Find some basic demographic data about Maryville, TN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Maryville, TN
Highest Education Level
Customer Service Representatives in Maryville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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