Customer Service Representative Jobs in South Dakota

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 107 Jobs

Retail Customer Service Specialist

  • Sioux Falls, SD
  • 9 days ago
  • Sioux Falls, SD
  • 9 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

  • Hot Springs, SD
  • 6 hours ago
  • Hot Springs, SD
  • 6 hours ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Hot Springs, SD - 57747 Positions...

Customer Service Representative

  • Belle Fourche, SD
  • 6 hours ago
  • Belle Fourche, SD
  • 6 hours ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Belle Fourche, SD - 57717 Positions...

Customer Service Representative

  • Fort Pierre, SD
  • 6 hours ago
  • Fort Pierre, SD
  • 6 hours ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Fort Pierre, SD - 57532 Positions...

Customer Service Representative

  • Custer, SD
  • 6 hours ago
  • Custer, SD
  • 6 hours ago

Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service Representative

  • Deadwood, SD
  • 6 hours ago
  • Deadwood, SD
  • 6 hours ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Deadwood, SD - 57732 Positions...

Customer Service Representative

  • Mission, SD
  • 6 hours ago
  • Mission, SD
  • 6 hours ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Mission, SD - 57555 Positions...

Customer Service Representative

  • Rapid City, SD
  • 6 hours ago
  • Rapid City, SD
  • 6 hours ago

Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service Representative

  • Martin, SD
  • 6 hours ago
  • Martin, SD
  • 6 hours ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Martin, SD - 57551 Positions...

Customer Service Representative

  • Eagle Butte, SD
  • 6 hours ago
  • Eagle Butte, SD
  • 6 hours ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Eagle Butte, SD - 57625 Positions...

Customer Service Representative

  • Sturgis, SD
  • 6 hours ago
  • Sturgis, SD
  • 6 hours ago

Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service Rep(01804) - 1207 E 57th St

  • Sioux Falls, SD
  • 7 hours ago
  • Sioux Falls, SD
  • 7 hours ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team.JOB REQUIREMENTS-At least 16 years of age-A winning smile, great attitude and customer focused personality-Excellent...

Customer Service Rep(01825) - 912 5th St SE

  • Watertown, SD
  • 11 hours ago
  • Watertown, SD
  • 11 hours ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....

Customer Service Rep(01820) - 927 6th St

  • Brookings, SD
  • 11 hours ago
  • Brookings, SD
  • 11 hours ago

Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....

Retail Customer Service Cashier

  • Kimball, SD
  • 21 hours ago
  • Kimball, SD
  • 21 hours ago

Req ID: 453261 Address: 1100 S. Main St. Kimball, SD, 57355 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Demographic Data for South Dakota

Moving to South Dakota? Find some basic demographic data about South Dakota below.


Local
National
884,808
27,563

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Dakota offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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