Customer Service Representative Jobs in Rapid City, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part-Time Ramp and Customer Service Agent Date: Apr 17, 2025 Location: Rapid City, South Dakota, US Company: Worldwide Flight Services, Inc. Compensation: 17.00 About WFS Join our Worldwide Flight...
Overview Where Better Careers Begin! Massage Envy Rapid City Do you have a passion for helping others? At the Massage Envy Rapid City franchise, we support and inspire you to be your best while we...
Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Deadwood, SD (24 miles from Rapid City, SD)
- 30+ days ago
- Deadwood, SD (24 miles from Rapid City, SD)
- 30+ days ago
Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Deadwood, SD - 57732 Positions...
Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Service Representative
- Sturgis, SD (21 miles from Rapid City, SD)
- 30+ days ago
- Sturgis, SD (21 miles from Rapid City, SD)
- 30+ days ago
Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Experience Specialist
- Ellsworth AFB, SD (5 miles from Rapid City, SD)
- 30+ days ago
- Ellsworth AFB, SD (5 miles from Rapid City, SD)
- 30+ days ago
Salary Not Available Customer Experience Specialist Balfour Beatty Investments - North America Location: Ellsworth Afb, SD - 57706 Positions available: 1 Job #: 927081 Source: Arcoro Engineering...
Overview Come and work for Envoy Air, an American Airlines Group Company, at Rapid City Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
Sales Associate - Rapid City, SD - Sports Medicine
- Rapid City, SD
- 60+ days ago
- Rapid City, SD
- 60+ days ago
Work Flexibility: Field-based Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...
Inbound Customer Service Agent Consumer Relations (Remote)
- Rapid City, SD
- 90+ days ago
- Rapid City, SD
- 90+ days ago
demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center...
Remote WorkBilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)
- Rapid City, SD
- 90+ days ago
- Rapid City, SD
- 90+ days ago
to Our Team Position Requirements Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form High School Diploma or GED Minimum of 1-year Call-Center...
Remote WorkBenefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...
Demographic Data for Rapid City, SD
Moving to Rapid City, SD? Find some basic demographic data about Rapid City, SD below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rapid City, SD
Highest Education Level
Customer Service Representatives in Rapid City, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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