Customer Service Representative Jobs in Rapid City, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Deadwood, SD (24 miles from Rapid City, SD)
- 1 day ago
- Deadwood, SD (24 miles from Rapid City, SD)
- 1 day ago
Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Deadwood, SD - 57732 Positions...
Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Service Representative
- Sturgis, SD (21 miles from Rapid City, SD)
- 1 day ago
- Sturgis, SD (21 miles from Rapid City, SD)
- 1 day ago
Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Experience Specialist
- Ellsworth AFB, SD (5 miles from Rapid City, SD)
- 5 days ago
- Ellsworth AFB, SD (5 miles from Rapid City, SD)
- 5 days ago
Salary Not Available Customer Experience Specialist Balfour Beatty Investments - North America Location: Ellsworth Afb, SD - 57706 Positions available: 1 Job #: 927081 Source: Arcoro Engineering...
Overview Come and work for Envoy Air, an American Airlines Group Company, at Rapid City Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
We're on the lookout for an enthusiastic and friendly Aquatics Customer Service Representative to be the face of our front desk....
Sales Associate - Rapid City, SD - Sports Medicine
- Rapid City, SD
- 28 days ago
- Rapid City, SD
- 28 days ago
You will be assisting Sales Representatives in the sales, promotion and marketing of Stryker products....
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Rapid City, SD TEST CENTER ADDRESS: 1301 W Omaha St Ste...
Retail Customer Service Cashier
- Box Elder, SD (9 miles from Rapid City, SD)
- 45+ days ago
- Box Elder, SD (9 miles from Rapid City, SD)
- 45+ days ago
Req ID: 453260 Address: 130 Liberty Boulevard Box Elder, SD, 57719 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Inbound Customer Service Agent Consumer Relations (Remote)
- Rapid City, SD
- 45+ days ago
- Rapid City, SD
- 45+ days ago
demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center...
Remote WorkBilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)
- Rapid City, SD
- 45+ days ago
- Rapid City, SD
- 45+ days ago
to Our Team Position Requirements Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form High School Diploma or GED Minimum of 1-year Call-Center...
Remote WorkBenefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...
Customer Experience Specialist - Rapid City, SD
- Rapid City, SD
- 90+ days ago
- Rapid City, SD
- 90+ days ago
Join our award-winning customer service team as a full-time Customer Experience Specialist. ¡Buscamos candidatos que hablen Español! Work-from-home positions available with all computer and phone...
Remote WorkDemographic Data for Rapid City, SD
Moving to Rapid City, SD? Find some basic demographic data about Rapid City, SD below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rapid City, SD
Highest Education Level
Customer Service Representatives in Rapid City, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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