Customer Service Representative Jobs in Pierre, SD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fort Pierre, SD (14 miles from Pierre, SD)
- 1 day ago
- Fort Pierre, SD (14 miles from Pierre, SD)
- 1 day ago
Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Fort Pierre, SD - 57532 Positions...
Customer Service Representative - Sales and Service (WFH)
- Pierre, SD
- 2 days ago
- Pierre, SD
- 2 days ago
AT&T Customer Service Representative - Sales and Service (WFH) in Pierre , South Dakota Job Description: Premier Service Consultant - Sales and Service (WFH) Note: This is a full-time remote Work from...
Remote WorkWilson Language Training Customer Success Specialist in Pierre , South Dakota Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Pierre, SD
- 4 days ago
- Pierre, SD
- 4 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Client Services Representative
- Onida, SD (14 miles from Pierre, SD)
- 5 days ago
- Onida, SD (14 miles from Pierre, SD)
- 5 days ago
As a Client Services Representative, you will serve as an advocate for our client's needs and professionally represent Trans Ova Genetics. Consult our clients by providing sound advice and...
What You Will Need: At least one year of customer service experience required, with prior call center experience a plus. Highschool diploma or GED required....
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Pierre, SD
- 10 days ago
- Pierre, SD
- 10 days ago
Then a remote Customer Service Representative position at Concentrix is just the right place for you!...
Remote WorkWorks independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Salary Not Available Position range in West Area $37k - $50k Per Year Customer Support Specialist Wilson Language Training Occupation: Computer User Support Specialists Location: Pierre, SD -...
Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...
Technical Support / Customer Service Representative (Remote)
- Pierre, SD
- 24 days ago
- Pierre, SD
- 24 days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote WorkSales, Customer Service and Design - Dakota Classique Rock
- Fort Pierre, SD (14 miles from Pierre, SD)
- 28 days ago
- Fort Pierre, SD (14 miles from Pierre, SD)
- 28 days ago
This part time position will exist for the purpose of helping the DCR department to achieve sales goals while assisting customers by creating designs of customer carved boulders and memorials....
Conducts call monitoring when needed to get information for operational questions....
Demographic Data for Pierre, SD
Moving to Pierre, SD? Find some basic demographic data about Pierre, SD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Pierre, SD
Highest Education Level
Customer Service Representatives in Pierre, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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