Customer Service Representative Jobs in Fort Pierre, SD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

Customer Service Representative

  • Fort Pierre, SD
  • 1 day ago
  • Fort Pierre, SD
  • 1 day ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Fort Pierre, SD - 57532 Positions...

Customer Service Representative - Sales and Service (WFH)

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 2 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 2 days ago

AT&T Customer Service Representative - Sales and Service (WFH) in Pierre , South Dakota Job Description: Premier Service Consultant - Sales and Service (WFH) Note: This is a full-time remote Work from...

Remote Work

Customer Success Specialist

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 2 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 2 days ago

Wilson Language Training Customer Success Specialist in Pierre , South Dakota Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...

Analyst II-Customer Service

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 4 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 4 days ago

Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...

Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 4 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 4 days ago

Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...

Customer Care Specialist

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 5 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 5 days ago

What You Will Need: At least one year of customer service experience required, with prior call center experience a plus. Highschool diploma or GED required....

Remote Work

Pharmacy Customer Service Associate

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 8 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 10 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 10 days ago

Then a remote Customer Service Representative position at Concentrix is just the right place for you!...

Remote Work

Customer Service Representative

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Customer Support Specialist

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago

Salary Not Available Position range in West Area $37k - $50k Per Year Customer Support Specialist Wilson Language Training Occupation: Computer User Support Specialists Location: Pierre, SD -...

Associate Customer Service Representative

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 18 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 18 days ago

Company : United Concordia Dental Job Description : JOB SUMMARY This job handles customer inquiries by telephone and/or email and/or in person from individual members, groups, providers and...

Technical Support / Customer Service Representative (Remote)

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 24 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 24 days ago

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...

Remote Work

Sales, Customer Service and Design - Dakota Classique Rock

  • Fort Pierre, SD
  • 28 days ago
  • Fort Pierre, SD
  • 28 days ago

This part time position will exist for the purpose of helping the DCR department to achieve sales goals while assisting customers by creating designs of customer carved boulders and memorials....

Lead Customer Service Rep.

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 30+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 30+ days ago

Conducts call monitoring when needed to get information for operational questions....

Customer Care Rep. - Automotive

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 30+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 30+ days ago

Vontier Customer Care Rep. - Automotive in Pierre , South Dakota The Customer Care Specialist, reporting directly to the CS Supervisor, is a critical link to strong communications and sales...

Demographic Data for Fort Pierre, SD

Moving to Fort Pierre, SD? Find some basic demographic data about Fort Pierre, SD below.


Local
National
2,832
115
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

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Salary for Customer Service Representative Jobs in Fort Pierre, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Pierre, SD offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Pierre, SD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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