Customer Service Representative Jobs in Deadwood, SD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Part-Time Ramp and Customer Service Agent

Rapid City, SD (24 miles from Deadwood, SD)
7 hours ago

Rapid City, SD (24 miles from Deadwood, SD)
7 hours ago

Part-Time Ramp and Customer Service Agent Date: Apr 17, 2025 Location: Rapid City, South Dakota, US Company: Worldwide Flight Services, Inc. Compensation: 17.00 About WFS Join our Worldwide Flight...

Sales & Customer Service Associate

Rapid City, SD (24 miles from Deadwood, SD)
4 days ago

Rapid City, SD (24 miles from Deadwood, SD)
4 days ago

Overview Where Better Careers Begin! Massage Envy Rapid City Do you have a passion for helping others? At the Massage Envy Rapid City franchise, we support and inspire you to be your best while we...

Customer Service Representative - Closing Shift

Rapid City, SD (24 miles from Deadwood, SD)
4 days ago

Rapid City, SD (24 miles from Deadwood, SD)
4 days ago

Were hiring immediately for a Customer Service Representative at the Rapid City Regional Airport!...

Customer Care Specialist

Spearfish, SD (19 miles from Deadwood, SD)
7 days ago

Spearfish, SD (19 miles from Deadwood, SD)
7 days ago

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location...

CLUB Customer Service Outfitter

Rapid City, SD (24 miles from Deadwood, SD)
23 days ago

Rapid City, SD (24 miles from Deadwood, SD)
23 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Retail Customer Service Associate

Rapid City, SD (24 miles from Deadwood, SD)
30+ days ago

Rapid City, SD (24 miles from Deadwood, SD)
30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service Representative

Deadwood, SD
30+ days ago

Deadwood, SD
30+ days ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Deadwood, SD - 57732 Positions...

Customer Service Representative

Rapid City, SD (24 miles from Deadwood, SD)
30+ days ago

Rapid City, SD (24 miles from Deadwood, SD)
30+ days ago

Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service Representative

Sturgis, SD (22 miles from Deadwood, SD)
30+ days ago

Sturgis, SD (22 miles from Deadwood, SD)
30+ days ago

Part-Time Ramp and Customer Service Agent

Rapid City, SD (24 miles from Deadwood, SD)
30+ days ago

Rapid City, SD (24 miles from Deadwood, SD)
30+ days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at Rapid City Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...

Sales Associate - Rapid City, SD - Sports Medicine

Rapid City, SD (24 miles from Deadwood, SD)
60+ days ago

Rapid City, SD (24 miles from Deadwood, SD)
60+ days ago

Work Flexibility: Field-based Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...

Inbound Customer Service Agent Consumer Relations (Remote)

Rapid City, SD (24 miles from Deadwood, SD)
90+ days ago

Rapid City, SD (24 miles from Deadwood, SD)
90+ days ago

demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center...

Remote Work

Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

Rapid City, SD (24 miles from Deadwood, SD)
90+ days ago

Rapid City, SD (24 miles from Deadwood, SD)
90+ days ago

to Our Team Position Requirements Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form High School Diploma or GED Minimum of 1-year Call-Center...

Remote Work

Client Service Associate

Rapid City, SD (24 miles from Deadwood, SD)
90+ days ago

Rapid City, SD (24 miles from Deadwood, SD)
90+ days ago

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...

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Demographic Data for Deadwood, SD

Moving to Deadwood, SD? Find some basic demographic data about Deadwood, SD below.

Median Age

Average Household Income

Home Value vs Household Income in Deadwood, SD

Local

National

Total Population

1,965

Number of Businesses

166

City Size

Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Deadwood, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Deadwood, SD offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Deadwood, SD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

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