Customer Service Representative Jobs in Deadwood, SD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-14 of 14 Jobs

Customer Service Representative

  • Deadwood, SD
  • 1 day ago
  • Deadwood, SD
  • 1 day ago

Salary Not Available Position range in West Area $30k - $45k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Deadwood, SD - 57732 Positions...

Customer Service Representative

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 1 day ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 1 day ago

Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service Representative

  • Sturgis, SD (22 miles from Deadwood, SD)
  • 1 day ago
  • Sturgis, SD (22 miles from Deadwood, SD)
  • 1 day ago

Salary Not Available Position range in Rapid City, SD Metropolitan Statistical Area $26k - $40k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...

Customer Service Associate

  • Spearfish, SD (19 miles from Deadwood, SD)
  • 3 days ago
  • Spearfish, SD (19 miles from Deadwood, SD)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-Time Ramp and Customer Service Agent

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 6 days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 6 days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at Rapid City Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...

Customer Service Team Member

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 6 days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 6 days ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...

Summer Aquatics Customer Service

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 21 days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 21 days ago

We're on the lookout for an enthusiastic and friendly Aquatics Customer Service Representative to be the face of our front desk....

Sales Associate - Rapid City, SD - Sports Medicine

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 28 days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 28 days ago

You will be assisting Sales Representatives in the sales, promotion and marketing of Stryker products....

Seasonal Customer Service Assistant

  • Spearfish, SD (19 miles from Deadwood, SD)
  • 30+ days ago
  • Spearfish, SD (19 miles from Deadwood, SD)
  • 30+ days ago

FLSA Status: Non-Exempt Dates Revised: 10/2019 Job Summary The seasonal customer service assistant will be responsible for performing general clerical/secretarial duties including typing,...

Customer Service Test Center Administrator

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 45+ days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 45+ days ago

JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Rapid City, SD TEST CENTER ADDRESS: 1301 W Omaha St Ste...

Inbound Customer Service Agent Consumer Relations (Remote)

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 45+ days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 45+ days ago

demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center...

Remote Work

Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 45+ days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 45+ days ago

to Our Team Position Requirements Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form High School Diploma or GED Minimum of 1-year Call-Center...

Remote Work

Client Service Associate

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 90+ days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 90+ days ago

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer...

Customer Experience Specialist - Rapid City, SD

  • Rapid City, SD (24 miles from Deadwood, SD)
  • 90+ days ago
  • Rapid City, SD (24 miles from Deadwood, SD)
  • 90+ days ago

Join our award-winning customer service team as a full-time Customer Experience Specialist. ¡Buscamos candidatos que hablen Español! Work-from-home positions available with all computer and phone...

Remote Work

Demographic Data for Deadwood, SD

Moving to Deadwood, SD? Find some basic demographic data about Deadwood, SD below.


Local
National
1,965
166
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Deadwood, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Deadwood, SD offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Deadwood, SD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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