Customer Service Representative Jobs in Dorval, QC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative, Casual - Laval
- Laval, QC (9 miles from Dorval, QC)
- 1 day ago
- Laval, QC (9 miles from Dorval, QC)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Kirkland, QC (5 miles from Dorval, QC)
- 1 day ago
- Kirkland, QC (5 miles from Dorval, QC)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Ingenieur de programme de service a la clientele / Customer Service Program Engineer
- Longueuil, QC (14 miles from Dorval, QC)
- 1 day ago
- Longueuil, QC (14 miles from Dorval, QC)
- 1 day ago
Date daffichag e / Date Posted: 2025-02-20 Pays / Country: Canada Emplacement / Location: LOC13052 1000 Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada Titre du poste : Ingenieur de programme...
- Longueuil, QC (14 miles from Dorval, QC)
- 7 days ago
- Longueuil, QC (14 miles from Dorval, QC)
- 7 days ago
Official Internal Job Title: Customer Service Agent Status: Regular Job Description: En tant qu'agent en service a la clientele, votre role consiste a offrir un service de qualite lie aux dossiers...
Bilingual Customer Care Specialist
- Montreal, QC (9 miles from Dorval, QC)
- 7 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 7 days ago
Join a Growing Team as a Client Care Specialist in Montreal, Quebec! Are you passionate about delivering exceptional customer service and building lasting relationships? Do you thrive in a...
- Montreal, QC (9 miles from Dorval, QC)
- 12 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 12 days ago
Agent ou agente, Soutien a la clientele Produits nutritionnels (Montreal) / Customer Support Agent Nutritional Products (Montreal) A PROPOS DABBOTT Chef de file mondial dans le secteur des soins...
Senior Client Service Representative Commercial Programs and Affinity Center of Excellence
- Montreal, QC (9 miles from Dorval, QC)
- 13 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 13 days ago
We are currently recruiting for dynamic, motivated, customer service-oriented colleagues with experience in the insurance industry to join our growing Commercial Programs and Affinity COE team at...
- Longueuil, QC (14 miles from Dorval, QC)
- 16 days ago
- Longueuil, QC (14 miles from Dorval, QC)
- 16 days ago
Date daffichag e / Date Posted: 2025-02-05 Pays / Country: Canada Emplacement / Location: LOC13052 1000 Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada Titre du poste: Ingenieur de programme...
Customer Service Representative - Services (Contract until August 2025)
- Anjou, QC (14 miles from Dorval, QC)
- 17 days ago
- Anjou, QC (14 miles from Dorval, QC)
- 17 days ago
Work Location Type: Onsite As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million...
Bilingual Customer Service Representative - Montreal, Quebec
- Montreal, QC (9 miles from Dorval, QC)
- 20 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 20 days ago
Customer Service Representative Were hiring full-time inbound service representatives! Youll be part of a team reporting to a Supervisor, Customer Experience in May 2025....
Bilingual Customer Service Representative
- Montreal, QC (9 miles from Dorval, QC)
- 21 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 21 days ago
You are as unique as your background, experience and point of view. Here, youll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their...
Associate Customer Service- Contract
- Laval, QC (9 miles from Dorval, QC)
- 21 days ago
- Laval, QC (9 miles from Dorval, QC)
- 21 days ago
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in...
Customer Service Representative
- Varennes, QC (22 miles from Dorval, QC)
- 21 days ago
- Varennes, QC (22 miles from Dorval, QC)
- 21 days ago
Application Deadline: 02/27/2025 Address: 235 rue Langlois Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Specialiste du service a la clientele Bilingual Customer Service Specialist
- Montreal, QC (9 miles from Dorval, QC)
- 22 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 22 days ago
Salaire: 18.00/h Responsabilites generales du poste: Vous aimez travailler dans le domaine du service a la clientele? Vous etes a la recherche dune organisation dynamique et en pleine croissance...
Retour instantane Customer Service Instant Return Representative
- Montreal, QC (9 miles from Dorval, QC)
- 22 days ago
- Montreal, QC (9 miles from Dorval, QC)
- 22 days ago
Wage: $XX.XX (the wage or up to wage): Job Description: Le salaire de depart pour ce poste est de 16.50 $/h Non seulement vous faites partie d'une organisation ou vous stimulez votre potentiel,...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Dorval, QC
Highest Education Level
Customer Service Representatives in Dorval, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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