Customer Service Representative Jobs in Rydal, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 310 Jobs
Multi-Color Corporation

Customer Service Account Manager

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...

Cardwell HVAC & Plumbing

CSR / Dispatcher

Center Experience Inbound/Outbound Calling Customer Service Management...

Pennridge Animal Hospital

Customer Service Representative

Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...

Customer Service Representative - Bristol

  • Bristol, PA (14 miles from Rydal, PA)
  • 6 hours ago
  • Bristol, PA (14 miles from Rydal, PA)
  • 6 hours ago

Customer Service Representative - BristolJob LocationsUS-PA-BristolJob ID2025-1862# of Openings1CategoryRetail NetworkOverviewTo promote a positive image of the Bank through sale of appropriate products...

Customer Service Representative

  • Lumberton, NJ (18 miles from Rydal, PA)
  • 6 hours ago
  • Lumberton, NJ (18 miles from Rydal, PA)
  • 6 hours ago

EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or...

Customer Service Associate - Dinner/Close Shift

  • Feasterville Trevose, PA (8 miles from Rydal, PA)
  • 10 hours ago
  • Feasterville Trevose, PA (8 miles from Rydal, PA)
  • 10 hours ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Client Service Associate - Advisor

  • Berwyn, PA (18 miles from Rydal, PA)
  • 10 hours ago
  • Berwyn, PA (18 miles from Rydal, PA)
  • 10 hours ago

Envestnet is seeking a Client Service Associate - Advisor to join our Service department. This is a hybrid role, with in-office work required at either our Raleigh, NC or Berwyn, PA office...

Pharmacy Customer Service Associate

  • Blackwood, NJ (21 miles from Rydal, PA)
  • 19 hours ago
  • Blackwood, NJ (21 miles from Rydal, PA)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Trenton, NJ (20 miles from Rydal, PA)
  • 19 hours ago
  • Trenton, NJ (20 miles from Rydal, PA)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Blackwood, NJ (21 miles from Rydal, PA)
  • 19 hours ago
  • Blackwood, NJ (21 miles from Rydal, PA)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Senior Executive - Customer Service

  • Philadelphia, PA (10 miles from Rydal, PA)
  • 21 hours ago
  • Philadelphia, PA (10 miles from Rydal, PA)
  • 21 hours ago

About BDP International: BDP International, a member of the PSA Group, is a leading provider of global, integrated supply chain, transportation and logistics solutions. The company was founded in...

Customer Service Rep

  • Philadelphia, PA (10 miles from Rydal, PA)
  • 21 hours ago
  • Philadelphia, PA (10 miles from Rydal, PA)
  • 21 hours ago

WE ARE LOOKING FOR A WHITE FEMAIL MIDDLE AGE TO OPEN AND CLOSED A PASTRY SHOP, 10 :AM TO 5:PM MONDAY TO FRIDAY SELL PASTRY WATER ICE AND ICE CREAM. THE STORE IS NOT BUSY,YOU HAVE SOMEONE CLEAN FOR...

Customer Service Associate Part Time

  • Woodbury Heights, NJ (19 miles from Rydal, PA)
  • 1 day ago
  • Woodbury Heights, NJ (19 miles from Rydal, PA)
  • 1 day ago

CUSTOMER SERVICE ASSOCIATE PART TIME Job Details Job Location Woodbury Store - Woodbury Heights, NJ Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage None Job Shift Any...

Customer Service Associate

  • Horsham, PA (6 miles from Rydal, PA)
  • 1 day ago
  • Horsham, PA (6 miles from Rydal, PA)
  • 1 day ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview The Associate, Customer...

Remote Work

Security Customer Service Officer

  • Horsham, PA (6 miles from Rydal, PA)
  • 1 day ago
  • Horsham, PA (6 miles from Rydal, PA)
  • 1 day ago

vert Job title - Security Customer Service Officer Location - Swan Walk Shopping Centre- Horsham Department -GUK Job type - Full time Hours - 4 on 4 off (Days & Nights), 12 hours per shift Salary...

Demographic Data for Rydal, PA

Moving to Rydal, PA? Find some basic demographic data about Rydal, PA below.


Local
National
13,002,700
303,027

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Rydal, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rydal, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rydal, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »