Customer Service Representative Jobs in Monroeville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Mount Pleasant, PA (23 miles from Monroeville, PA)
- 8 days ago
- Mount Pleasant, PA (23 miles from Monroeville, PA)
- 8 days ago
Job Description: This is not a remote position Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all...
Customer Service Representative - Import/Export Specialist
- Monroeville, PA
- 6 hours ago
- Monroeville, PA
- 6 hours ago
Customer Service Representative - Import/Export Specialist Customer Service Representative - Import/Export Specialist locations USA - Monroeville R D Center USA - Monroeville Plant time type Full time...
Client Service Representative, National Accounts
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 11 hours ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Job Type Full-time Description Build a knowledge base on Pella products and components, the issues that affect our product's operation, and our warranties based on product brand, vintage, and...
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 day ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 day ago
Preferred Qualifications * Call center experience in benefits claims, billing, or eligibility. * Bilingual....
This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle...
Customer Service Call Center - Pittsburgh On Site - Competitive Wages!
- Upper Saint Clair, PA (17 miles from Monroeville, PA)
- 1 day ago
- Upper Saint Clair, PA (17 miles from Monroeville, PA)
- 1 day ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Customer Service Call Center - Pittsburgh On Site - Competitive Wages!
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 day ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 day ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Customer Service Representative - Patient Registration - Team Lead
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 day ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 day ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
Client Services Associate - Pittsburgh, PA
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 day ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 1 day ago
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Position Title: Client Services Associate Business...
Customer Service Associate - Temporary
- Moon Township, PA (23 miles from Monroeville, PA)
- 1 day ago
- Moon Township, PA (23 miles from Monroeville, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Nights & Closers: Customer Service / Cashier - Must be 18+
- Bridgeville, PA (19 miles from Monroeville, PA)
- 2 days ago
- Bridgeville, PA (19 miles from Monroeville, PA)
- 2 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
- Jeannette, PA (9 miles from Monroeville, PA)
- 2 days ago
- Jeannette, PA (9 miles from Monroeville, PA)
- 2 days ago
Job Details Level : Entry Job Location : Retail Store - Jeannette, PA Position Type : Full Time Education Level : None Salary Range : Undisclosed Travel Percentage : None Job Shift : Day Job...
Customer Service Representative
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 2 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 2 days ago
Client Service Representative Our client, a financial institution, is looking to hire a contract to hire Client Service Representative for their busy call center. This position is a phone-based...
Remote WorkPart Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)
- East Liberty, PA (8 miles from Monroeville, PA)
- 2 days ago
- East Liberty, PA (8 miles from Monroeville, PA)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Demographic Data for Monroeville, PA
Moving to Monroeville, PA? Find some basic demographic data about Monroeville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Monroeville, PA
Highest Education Level
Customer Service Representatives in Monroeville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »