Customer Service Representative Jobs in Hereford, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (17 miles from Hereford, PA)
- 6 days ago
- Pennridge Animal Hospital
- Perkasie, PA (17 miles from Hereford, PA)
- 6 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
- Chester Springs, PA (24 miles from Hereford, PA)
- 29 days ago
- Chester Springs, PA (24 miles from Hereford, PA)
- 29 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Savers / Value Village Careers - GreenDrop Customer Service Attendant- Floater
- Pottstown, PA (13 miles from Hereford, PA)
- 1 hour ago
- Pottstown, PA (13 miles from Hereford, PA)
- 1 hour ago
Description Job Title: GreenDrop Attendant - Floater Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By...
Customer Service Representative
- Center Valley, PA (10 miles from Hereford, PA)
- 2 hours ago
- Center Valley, PA (10 miles from Hereford, PA)
- 2 hours ago
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
- Hatfield, PA (17 miles from Hereford, PA)
- 22 hours ago
- Hatfield, PA (17 miles from Hereford, PA)
- 22 hours ago
Id : 27688, Title : Customer Service Clerk, Category : Administration, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...343, ExternalPostedStartDate : null, JobLevel : null,...
Customer Service/Counter Sales
- Reading, PA (21 miles from Hereford, PA)
- 1 day ago
- Reading, PA (21 miles from Hereford, PA)
- 1 day ago
Local company seeking a friendly, professional, and knowledgeable Customer Service Counter Person with a background in plumbing to join their team. Key Responsibilities: Greet and assist customers...
Retail Sales Associate - Part Time
- Reading, PA (21 miles from Hereford, PA)
- 1 day ago
- Reading, PA (21 miles from Hereford, PA)
- 1 day ago
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...
Retail Customer Service Associate Part Time
- Reading, PA (21 miles from Hereford, PA)
- 1 day ago
- Reading, PA (21 miles from Hereford, PA)
- 1 day ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Retail Customer Service Cashier
- Hamburg, PA (23 miles from Hereford, PA)
- 2 days ago
- Hamburg, PA (23 miles from Hereford, PA)
- 2 days ago
Req ID: 459436 Address: 3700 Mountain Road Hamburg, PA, 19526 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Representative
- Hokendauqua, PA (14 miles from Hereford, PA)
- 2 days ago
- Hokendauqua, PA (14 miles from Hereford, PA)
- 2 days ago
All Holcim Jobs Customer Service Representative - Full Time Holcim - Hokendauqua, PA Posted on 04/17/25 (Ref: PA6nS3gOg7) COMPANY OVERVIEW Holcim is planning to spin-off its North American Business...
Customer Service Representative
- Reading, PA (21 miles from Hereford, PA)
- 2 days ago
- Reading, PA (21 miles from Hereford, PA)
- 2 days ago
NOW HIRING IN READING, PA! ***This position is fully IN-OFFICE*** Handle incoming sales and customer service calls in our busy Corporate Sales Center Explain sales procedures and respond to...
Retail Sales Associate / Customer Service
- Allentown, PA (11 miles from Hereford, PA)
- 3 days ago
- Allentown, PA (11 miles from Hereford, PA)
- 3 days ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Evening shift 3 pm -...
Customer Service Representative
- Allentown, PA (11 miles from Hereford, PA)
- 3 days ago
- Allentown, PA (11 miles from Hereford, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Oaks, PA (22 miles from Hereford, PA)
- 4 days ago
- Oaks, PA (22 miles from Hereford, PA)
- 4 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Bilingual Customer Service Representative (Spanish)
- Reading, PA (21 miles from Hereford, PA)
- 4 days ago
- Reading, PA (21 miles from Hereford, PA)
- 4 days ago
Title: Bilingual Care Supervisor Function or Dept.: Operations Category: Branch Administration Location: Reports to: Care Manager FLSA Classification: Non-Exempt Help at Home is the nation's...
Demographic Data for Hereford, PA
Moving to Hereford, PA? Find some basic demographic data about Hereford, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hereford, PA
Highest Education Level
Customer Service Representatives in Hereford, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »