Customer Service Representative Jobs in Collegeville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative - Urgent Care
- Wayne, PA (9 miles from Collegeville, PA)
- 2 days ago
- Wayne, PA (9 miles from Collegeville, PA)
- 2 days ago
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
- Norristown, PA (6 miles from Collegeville, PA)
- 2 days ago
- Norristown, PA (6 miles from Collegeville, PA)
- 2 days ago
Join a hospital where your growth matters! Our state-of-the-art 25,000-square-foot facility is home to 13 specialty departments, offering top-tier medicine and cutting-edge diagnostics. We provide...
Caesars Rewards Rep (Harrah's Philadelphia)
- Chester, PA (23 miles from Collegeville, PA)
- 2 days ago
- Chester, PA (23 miles from Collegeville, PA)
- 2 days ago
Essential Duties and Responsibilities: Consistently demonstrates superior customer service skills to external and internal guests by displaying Spotlight on Success behaviors. Maintains upbeat,...
- Philadelphia, PA (21 miles from Collegeville, PA)
- 60+ days ago
- Philadelphia, PA (21 miles from Collegeville, PA)
- 60+ days ago
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Air Logistics Healthcare Customer Care Specialist
- Philadelphia, PA (21 miles from Collegeville, PA)
- 2 hours ago
- Philadelphia, PA (21 miles from Collegeville, PA)
- 2 hours ago
Are you a recent graduate looking to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Philadelphia site is looking for a new Air...
Customer Service Associate - Temporary
- Glenolden, PA (20 miles from Collegeville, PA)
- 3 hours ago
- Glenolden, PA (20 miles from Collegeville, PA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Representative - Bulk Department
- Perkiomenville, PA (10 miles from Collegeville, PA)
- 7 hours ago
- Perkiomenville, PA (10 miles from Collegeville, PA)
- 7 hours ago
The Client Services Representative communicates with residential customers across the United States, building relationships, while managing the bulk item pickup. The individual understands their...
Client Service Associate (Jenkintown)
- Jenkintown, PA (17 miles from Collegeville, PA)
- 15 hours ago
- Jenkintown, PA (17 miles from Collegeville, PA)
- 15 hours ago
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range...
PAY CS - Customer Experience Specialist
- Montgomeryville, PA (10 miles from Collegeville, PA)
- 16 hours ago
- Montgomeryville, PA (10 miles from Collegeville, PA)
- 16 hours ago
Location: Montgomeryville, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us...
Savers / Value Village Careers - GreenDrop Customer Service Attendant- Floater
- Pottstown, PA (11 miles from Collegeville, PA)
- 16 hours ago
- Pottstown, PA (11 miles from Collegeville, PA)
- 16 hours ago
Description Job Title: GreenDrop Attendant - Floater Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By...
GreenDrop Customer Service Attendant- Floater
- Pottstown, PA (11 miles from Collegeville, PA)
- 1 day ago
- Pottstown, PA (11 miles from Collegeville, PA)
- 1 day ago
Job Title: GreenDrop Attendant - Floater Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Client Advocate - Group Insurance
- Wayne, PA (9 miles from Collegeville, PA)
- 1 day ago
- Wayne, PA (9 miles from Collegeville, PA)
- 1 day ago
Who We Are NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance...
- North Wales, PA (9 miles from Collegeville, PA)
- 1 day ago
- North Wales, PA (9 miles from Collegeville, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Quakertown, PA (19 miles from Collegeville, PA)
- 1 day ago
- Quakertown, PA (19 miles from Collegeville, PA)
- 1 day ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service Representative
- Churchville, PA (22 miles from Collegeville, PA)
- 1 day ago
- Churchville, PA (22 miles from Collegeville, PA)
- 1 day ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Demographic Data for Collegeville, PA
Moving to Collegeville, PA? Find some basic demographic data about Collegeville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Collegeville, PA
Highest Education Level
Customer Service Representatives in Collegeville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »