Customer Service Representative Jobs in Bethlehem, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (14 miles from Bethlehem, PA)
- 2 days ago
- Pennridge Animal Hospital
- Perkasie, PA (14 miles from Bethlehem, PA)
- 2 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Customer Service Parts Coordinator
- Nazareth, PA (12 miles from Bethlehem, PA)
- 30+ days ago
- Nazareth, PA (12 miles from Bethlehem, PA)
- 30+ days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
- Whitehall, PA (8 miles from Bethlehem, PA)
- 11 hours ago
- Whitehall, PA (8 miles from Bethlehem, PA)
- 11 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service Representative - New Britain
- New Britain, PA (22 miles from Bethlehem, PA)
- 1 day ago
- New Britain, PA (22 miles from Bethlehem, PA)
- 1 day ago
Overview To promote a positive image of the Bank through sale of appropriate products and services while performing transactions necessary to meet customer needs. Responsible for serving the...
Are you looking to be a part of a hospital team that feels like family, while having the support and resources to push your career forward? If so, we would love to connect with you! VCA Northside...
Customer Service Associate - Temporary
- Allentown, PA (5 miles from Bethlehem, PA)
- 2 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Assoc. Cert
- Easton, PA (13 miles from Bethlehem, PA)
- 2 days ago
- Easton, PA (13 miles from Bethlehem, PA)
- 2 days ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Representative - Bilingual
- Gilbertsville, PA (22 miles from Bethlehem, PA)
- 3 days ago
- Gilbertsville, PA (22 miles from Bethlehem, PA)
- 3 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Allentown, PA (5 miles from Bethlehem, PA)
- 3 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 3 days ago
Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...
Customer Service Representative
- Hilltown, PA (19 miles from Bethlehem, PA)
- 3 days ago
- Hilltown, PA (19 miles from Bethlehem, PA)
- 3 days ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Service Representative $17 hourly
- Whitehall, PA (8 miles from Bethlehem, PA)
- 3 days ago
- Whitehall, PA (8 miles from Bethlehem, PA)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Pharmacy Customer Service Associate
- Palmer Township, PA (9 miles from Bethlehem, PA)
- 4 days ago
- Palmer Township, PA (9 miles from Bethlehem, PA)
- 4 days ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Representative - New Opening!
- Easton, PA (13 miles from Bethlehem, PA)
- 5 days ago
- Easton, PA (13 miles from Bethlehem, PA)
- 5 days ago
Customer service/call center experience is strongly preferred. The ability to upsell is helpful! Qualified candidates can apply by emailing a resume to ... XXXX...
Customer Service Representative-Export
- Allentown, PA (5 miles from Bethlehem, PA)
- 7 days ago
- Allentown, PA (5 miles from Bethlehem, PA)
- 7 days ago
Team Support & Training: Provide backup for customer service representatives during time off and assist in training new employees....
- Boyertown, PA (23 miles from Bethlehem, PA)
- 7 days ago
- Boyertown, PA (23 miles from Bethlehem, PA)
- 7 days ago
Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....
Demographic Data for Bethlehem, PA
Moving to Bethlehem, PA? Find some basic demographic data about Bethlehem, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bethlehem, PA
Highest Education Level
Customer Service Representatives in Bethlehem, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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