Customer Service Representative Jobs in Tualatin, OR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 193 Jobs

Customer Service Advisor, Remote

  • Portland, OR (10 miles from Tualatin, OR)
  • 2 days ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 2 days ago

Customer Service Advisor, Remote $17.31 per hour + Performance Based Bonuses Full Time Schedules Between the Hours of 7am 12am CST Health Benefits Start Day One! Are you a problem-solver who...

Remote Work
Gentle Dental

Customer Service Representative

  • Gentle Dental
  • Vancouver, WA (23 miles from Tualatin, OR)
  • 9 days ago
  • Gentle Dental
  • Vancouver, WA (23 miles from Tualatin, OR)
  • 9 days ago

At Gentle Dental, our Customer Service Representatives manage patients full cycle from clinical diagnosis to treatment acceptance....

Storage Facility Sales and Customer service representative

  • Beaverton, OR (9 miles from Tualatin, OR)
  • 6 hours ago
  • Beaverton, OR (9 miles from Tualatin, OR)
  • 6 hours ago

The following attributes for job success: experience in sales and customer service. With the ability to communicate effectively, ability to assess yourself, ability to work well under pressure,...

Store Customer Service Specialist - Bilingual (Spanish/English) Preferred

  • Portland, OR (10 miles from Tualatin, OR)
  • 7 hours ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 7 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate

  • Wilsonville, OR (4 miles from Tualatin, OR)
  • 7 hours ago
  • Wilsonville, OR (4 miles from Tualatin, OR)
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Hybrid Email Customer Service Specialist

  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago

Position Title: Hybrid Email Customer Service Specialist Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 40 hours; Monday - Friday, 9 hour shifts Salary Range:...

Customer Service Interpreter Specialist

  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago

Company Name: Linguava Interpreters Title of Position: Customer Service Interpreter Specialist – Scheduling Dept Position Type: Full-Time / Hourly Location : 12106 NE Marx St, Portland, OR...

Remote Work

Hybrid Customer Service Specialist - Overnight/Weekend Support

  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago

Position Title: Hybrid Customer Service Specialist - Overnight/Weekend Support Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 36 hours; Friday- Sunday 12 hour...

Hybrid Customer Service Specialist

  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago

Position Title: Hybrid Customer Service Specialist Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 40 hours; Monday - Friday, 9 hour shifts Salary Range:...

Hybrid Customer Service Specialist - Evening Support

  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 10 hours ago

Position Title: Hybrid Customer Service Specialist - Evening Support Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 40 hours; Monday- Friday 9- hour shifts...

Client Service Specialist

  • Beaverton, OR (9 miles from Tualatin, OR)
  • 16 hours ago
  • Beaverton, OR (9 miles from Tualatin, OR)
  • 16 hours ago

Client Service Specialist - Float Retail Banking Group Beaverton, Oregon Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and...

Customer Service Representative, Collision

  • Portland, OR (10 miles from Tualatin, OR)
  • 19 hours ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 19 hours ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Representative

  • Portland, OR (10 miles from Tualatin, OR)
  • 20 hours ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 20 hours ago

Customer Service Representative Requisition Id: 378622 Business Unit: LTL Location: Portland, OR, US, 97217 What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications...

Administrative/Customer Service ( Real Estate Industry ) $21-22.00/hr.

  • Portland, OR (10 miles from Tualatin, OR)
  • 1 day ago
  • Portland, OR (10 miles from Tualatin, OR)
  • 1 day ago

Fortune 500 company involved in the Real Estate Industry is looking to add a person to their Customer Service / Marketing team in Downtown Portland. This is a large company, but the department...

BottleDrop Customer Service Associate - Beaverton

  • Beaverton, OR (9 miles from Tualatin, OR)
  • 1 day ago
  • Beaverton, OR (9 miles from Tualatin, OR)
  • 1 day ago

Job Details Job Location : Beaverton RC 720 - Beaverton, OR Position Type : Part Time Salary Range : $17.05 - $20.45 Hourly Description Our Vision A world where no resource is wasted. Our Mission...

Demographic Data for Tualatin, OR

Moving to Tualatin, OR? Find some basic demographic data about Tualatin, OR below.


Local
National
29,146
1,192
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Tualatin, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Tualatin, OR offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Tualatin, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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