Customer Service Representative Jobs in Springfield, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Springfield, OR
- 16 days ago
- Springfield, OR
- 16 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Job Description: Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All...
Springfield Utility Board is recruiting for an Administrative Assistant - Customer Service DIVISION: Customer Service REPORTS TO: Customer Service Manager STATUS/HOURS: Non-exempt / Non-Union /...
Airport Customer Service Agent
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
Airport Customer Service Agent OREUG - UA, 28801 Douglas Dr., Eugene, Oregon, United States of America Req #535 Tuesday, July 9, 2024 Job Summary As a customer service agent you are the first...
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 5 days ago
WN - Customer Service Agent OREUG - WN, 28801 Douglas Dr., Eugene, Oregon, United States of America Req #107 Tuesday, July 9, 2024 Job Summary As a customer service agent you are the first...
Customer Service Representative (Part- Time)
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 7 days ago
Customer Service Representative (Part- Time) $16-$18/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....
Store Customer Service Specialist-Zone
- Eugene, OR (3 miles from Springfield, OR)
- 8 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist-Zone
- Eugene, OR (3 miles from Springfield, OR)
- 8 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative
- Eugene, OR (12 miles from Springfield, OR)
- 10 days ago
- Eugene, OR (12 miles from Springfield, OR)
- 10 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Eugene, OR (3 miles from Springfield, OR)
- 10 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 10 days ago
PenFed is hiring a Customer Service Representative to work onsite at our Eugene, Oregon service center....
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified...
Customer Service Rep(07211) - 2621 Willamette St.
- Eugene, OR (3 miles from Springfield, OR)
- 12 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 12 days ago
The following general description applies to all hourly store team members. Please read the detailed information listed below. Job DutiesOperate all equipmentStock ingredients from delivery area...
Store Manager (Sales, Customer Service)
- Eugene, OR (3 miles from Springfield, OR)
- 13 days ago
- Eugene, OR (3 miles from Springfield, OR)
- 13 days ago
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $55000 - $125000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Demographic Data for Springfield, OR
Moving to Springfield, OR? Find some basic demographic data about Springfield, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Springfield, OR
Highest Education Level
Customer Service Representatives in Springfield, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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