Customer Service Representative Jobs in Salem, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Nursery Inside Sales + Commisions
- Woodburn, OR (14 miles from Salem, OR)
- 1 day ago
- Woodburn, OR (14 miles from Salem, OR)
- 1 day ago
Loen Nursery is a Wholesale Nursery that grows and supplies a very large selection of all kinds of plants to the wholesale trade contractors, re-wholesalers, and garden centers. We are looking for...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time - Customer Service Associate - Tool Rental - Flexible
- McMinnville, OR (20 miles from Salem, OR)
- 3 days ago
- McMinnville, OR (20 miles from Salem, OR)
- 3 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
- McMinnville, OR (20 miles from Salem, OR)
- 3 days ago
- McMinnville, OR (20 miles from Salem, OR)
- 3 days ago
Role Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. Essential...
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Member Service Representative Are you a detail-oriented individual that enjoys working with the Salem Keizer Community? Do you have customer service experience either digitally or in person? A...
Customer Service Specialist - HVAC Coordinator
- Albany, OR (23 miles from Salem, OR)
- 5 days ago
- Albany, OR (23 miles from Salem, OR)
- 5 days ago
Pace Heating & Air, Albany OR. Looking for a stable career with long-term growth potential? Pace Heating & Air is actively hiring a skilled dispatcher and administrative professional to join our...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Client Advocate I (Meritain Health) CVS Health - 3.2 Salem, OR Job Details Full-time $43,888 - $102,081 a year 2 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Based out of Oregon, one of the fastest growing Healthcare Insurance companies focused on Medicare Advantage Plans is interested in hiring Customer Service Representatives to their team onsite in Salem...
Currently seeking Customer Service Representatives to join the team at a major health plan company in Salem, OR!...
The Customer Advocate Team Lead Specialist will be responsible for providing general office administrative and support tasks to the legal department to ensure proper tracking and organization of...
Demographic Data for Salem, OR
Moving to Salem, OR? Find some basic demographic data about Salem, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salem, OR
Highest Education Level
Customer Service Representatives in Salem, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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