Customer Service Representative Jobs in Redmond, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Store Customer Service Specialist-Zone
- Bend, OR (12 miles from Redmond, OR)
- 30+ days ago
- Bend, OR (12 miles from Redmond, OR)
- 30+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store Customer Service Specialist
- Bend, OR (12 miles from Redmond, OR)
- 30+ days ago
- Bend, OR (12 miles from Redmond, OR)
- 30+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Customer Service Specialist (Spanish)
- Bend, OR (12 miles from Redmond, OR)
- 2 hours ago
- Bend, OR (12 miles from Redmond, OR)
- 2 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Seasonal Customer Assistance Representative - Redmond Airport
- Redmond, OR
- 2 days ago
- Redmond, OR
- 2 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Support Representative
- Bend, OR (12 miles from Redmond, OR)
- 3 days ago
- Bend, OR (12 miles from Redmond, OR)
- 3 days ago
Job Description: Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All...
- Bend, OR (12 miles from Redmond, OR)
- 3 days ago
- Bend, OR (12 miles from Redmond, OR)
- 3 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Bilingual Customer Service Specialist (Spanish)
- Bend, OR (12 miles from Redmond, OR)
- 3 days ago
- Bend, OR (12 miles from Redmond, OR)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Client Service Specialist - Entry Level (Insurance)
- Bend, OR (12 miles from Redmond, OR)
- 11 days ago
- Bend, OR (12 miles from Redmond, OR)
- 11 days ago
Client Service Specialist - Entry Level (Insurance) Opened Recently Location 780 NW York Drive, Bend, OR 97703, United States of AmericaCategory Customer ServicesJob Id R_298399 Hybrid opportunity...
Outbound Customer Support Representative - Part Time
- Bend, OR (12 miles from Redmond, OR)
- 14 days ago
- Bend, OR (12 miles from Redmond, OR)
- 14 days ago
Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified...
- Bend, OR (12 miles from Redmond, OR)
- 14 days ago
- Bend, OR (12 miles from Redmond, OR)
- 14 days ago
Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions...
Part Time Customer Service/Lot Attendant
- Bend, OR (12 miles from Redmond, OR)
- 15 days ago
- Bend, OR (12 miles from Redmond, OR)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Bend, OR (12 miles from Redmond, OR)
- 17 days ago
- Bend, OR (12 miles from Redmond, OR)
- 17 days ago
Helps Account Manager review information pertaining to client insurance programs and may help draft insurance and reinsurance contracts. Assists Account Manager to drive business and retention and...
Demographic Data for Redmond, OR
Moving to Redmond, OR? Find some basic demographic data about Redmond, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Redmond, OR
Highest Education Level
Customer Service Representatives in Redmond, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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