Customer Service Representative Jobs in Portland, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Gentle Dental
- Battle Ground, WA (22 miles from Portland, OR)
- 10 days ago
- Gentle Dental
- Battle Ground, WA (22 miles from Portland, OR)
- 10 days ago
At Gentle Dental, our Customer Service Representatives manage patients full cycle from clinical diagnosis to treatment acceptance....
Store Customer Service Specialist - Bilingual (Spanish/English) Preferred
- Portland, OR
- 1 hour ago
- Portland, OR
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Member Service Representative I
- Oregon City, OR (15 miles from Portland, OR)
- 2 hours ago
- Oregon City, OR (15 miles from Portland, OR)
- 2 hours ago
Primary Responsibilities: Assists members with financial transactionsthrough multiple channels within the Contact Center. Includes, but notlimited to phone, follow up with partners, faxes and...
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Part Time Customer Service Representative
- Beaverton, OR (5 miles from Portland, OR)
- 3 hours ago
- Beaverton, OR (5 miles from Portland, OR)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Department Overview OHSU is Oregons only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning,...
- Vancouver, WA (13 miles from Portland, OR)
- 11 hours ago
- Vancouver, WA (13 miles from Portland, OR)
- 11 hours ago
A Camas, WA- based marine supply company is looking for a long-term temp position for their customer service department (wholesale, not retail). Pay: $22/hr Schedule: Monday - Friday, 8am - 5pm...
Customer Service and Billing Specialist
- Clackamas, OR (10 miles from Portland, OR)
- 11 hours ago
- Clackamas, OR (10 miles from Portland, OR)
- 11 hours ago
Customer Service and Billing Specialist Our client seeks a dedicated Customer Service and Billing Specialist to support their team! The ideal candidate is compassionate, eager to learn, and has...
- Tualatin, OR (10 miles from Portland, OR)
- 11 hours ago
- Tualatin, OR (10 miles from Portland, OR)
- 11 hours ago
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the...
Customer Service Rep(07178) - 1723 NE ANDRESEN RD
- Vancouver, WA (13 miles from Portland, OR)
- 11 hours ago
- Vancouver, WA (13 miles from Portland, OR)
- 11 hours ago
Company DescriptionTraining and Wage Rates Orientation and training provided on the job. All CSR positions are paid hourly at minimum $16.66 - maximum $16.66. We have many opportunities for...
The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client's accounts with surety needs...
Storage Facility Sales and Customer service representative
- Beaverton, OR (5 miles from Portland, OR)
- 1 day ago
- Beaverton, OR (5 miles from Portland, OR)
- 1 day ago
The following attributes for job success: experience in sales and customer service. With the ability to communicate effectively, ability to assess yourself, ability to work well under pressure,...
Store Customer Service Specialist - Bilingual (Spanish/English) Preferred
- Portland, OR
- 1 day ago
- Portland, OR
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Wilsonville, OR (14 miles from Portland, OR)
- 1 day ago
- Wilsonville, OR (14 miles from Portland, OR)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Position Title: Hybrid Email Customer Service Specialist Department: Scheduling Dept Reports To: Call Center Manager Schedule: Full Time - 40 hours; Monday - Friday, 9 hour shifts Salary Range:...
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Portland, OR
Highest Education Level
Customer Service Representatives in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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