Customer Service Representative Jobs in Portland, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Tigard, OR (6 miles from Portland, OR)
- 20 days ago
- Tigard, OR (6 miles from Portland, OR)
- 20 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Warehouse Specialist Customer Service and Logistics
- Oak Grove, OR (5 miles from Portland, OR)
- 23 days ago
- Oak Grove, OR (5 miles from Portland, OR)
- 23 days ago
Warehouse Specialist Customer Service and Logistics At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Specialist to support the brand...
Retail Customer Service Cashier
- Troutdale, OR (16 miles from Portland, OR)
- 6 hours ago
- Troutdale, OR (16 miles from Portland, OR)
- 6 hours ago
Req ID: 452681 Address: 400 NW Frontage Rd. Troutdale, OR, 97060 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Support Representative
- Vancouver, WA (13 miles from Portland, OR)
- 13 hours ago
- Vancouver, WA (13 miles from Portland, OR)
- 13 hours ago
Customer Support role in a fast paced call center environment answering calls, processing ticket requests, and/or responding to chat and text messages from customers to help with their inquiries....
Member Service Representative/Relationship Officer - Kruse Meadows
- Lake Oswego, OR (6 miles from Portland, OR)
- 13 hours ago
- Lake Oswego, OR (6 miles from Portland, OR)
- 13 hours ago
Member Service Representative/Relationship Officer - Kruse Meadows Req #765 Br-Kruse Meadows, Lake Oswego, Oregon, United States of America Job Description Posted Tuesday, April 15, 2025 at 1:00...
- Milwaukie, OR (5 miles from Portland, OR)
- 14 hours ago
- Milwaukie, OR (5 miles from Portland, OR)
- 14 hours ago
Customer Account Rep Customer Account Rep Location: MILWAUKIE, OR, United States Job Family : Customer Service Job Type : Regular Posted : Apr 18, 2025 Job ID: 56444 Job Description Job Title:...
Customer Service & E-Commerce Supervisor - Full Time
- Tigard, OR (6 miles from Portland, OR)
- 18 hours ago
- Tigard, OR (6 miles from Portland, OR)
- 18 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Our client, a leader in logistics and customer service, is seeking a Customer Service Rep I to join their team. As a Customer Service Rep I, you will be part of the customer support department,...
Registered Client Service Associate
- Lake Oswego, OR (6 miles from Portland, OR)
- 2 days ago
- Lake Oswego, OR (6 miles from Portland, OR)
- 2 days ago
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Portland, OR
- 2 days ago
- Portland, OR
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Support Specialist [Evening Shift]
- Vancouver, WA (13 miles from Portland, OR)
- 2 days ago
- Vancouver, WA (13 miles from Portland, OR)
- 2 days ago
Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice....
- Vancouver, WA (13 miles from Portland, OR)
- 2 days ago
- Vancouver, WA (13 miles from Portland, OR)
- 2 days ago
Client Service Representative Columbia River Veterinary Specialists of Vancouver, WA is seeking a full-time experienced Client Service Representative (CSR) for available OVERNIGHT position....
Customer Service Representative
- Clackamas, OR (10 miles from Portland, OR)
- 2 days ago
- Clackamas, OR (10 miles from Portland, OR)
- 2 days ago
Job Summary The Customer Service Representative position has full accountability for post-sales customer interactions and satisfaction....
Demographic Data for Portland, OR
Moving to Portland, OR? Find some basic demographic data about Portland, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Portland, OR
Highest Education Level
Customer Service Representatives in Portland, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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