Customer Service Representative Jobs in Newberg, OR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 166 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Tigard, OR (12 miles from Newberg, OR)
  • 19 days ago
  • Tigard, OR (12 miles from Newberg, OR)
  • 19 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Warehouse Specialist Customer Service and Logistics

  • Oak Grove, OR (19 miles from Newberg, OR)
  • 23 days ago
  • Oak Grove, OR (19 miles from Newberg, OR)
  • 23 days ago

Warehouse Specialist Customer Service and Logistics At our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Specialist to support the brand...

Client Service Representative, National Accounts

  • Portland, OR (19 miles from Newberg, OR)
  • 23 hours ago
  • Portland, OR (19 miles from Newberg, OR)
  • 23 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Part Time-Client Service Associate

  • Portland, OR (19 miles from Newberg, OR)
  • 23 hours ago
  • Portland, OR (19 miles from Newberg, OR)
  • 23 hours ago

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...

Customer Service Nursery Inside Sales + Commisions

  • Woodburn, OR (14 miles from Newberg, OR)
  • 1 day ago
  • Woodburn, OR (14 miles from Newberg, OR)
  • 1 day ago

Loen Nursery is a Wholesale Nursery that grows and supplies a very large selection of all kinds of plants to the wholesale trade contractors, re-wholesalers, and garden centers. We are looking for...

Customer Service Rep I

  • Portland, OR (19 miles from Newberg, OR)
  • 1 day ago
  • Portland, OR (19 miles from Newberg, OR)
  • 1 day ago

Our client, a leader in logistics and customer service, is seeking a Customer Service Rep I to join their team. As a Customer Service Rep I, you will be part of the customer support department,...

Registered Client Service Associate

  • Lake Oswego, OR (15 miles from Newberg, OR)
  • 1 day ago
  • Lake Oswego, OR (15 miles from Newberg, OR)
  • 1 day ago

POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal

  • Portland, OR (19 miles from Newberg, OR)
  • 1 day ago
  • Portland, OR (19 miles from Newberg, OR)
  • 1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Representative

  • Clackamas, OR (22 miles from Newberg, OR)
  • 1 day ago
  • Clackamas, OR (22 miles from Newberg, OR)
  • 1 day ago

Job Summary The Customer Service Representative position has full accountability for post-sales customer interactions and satisfaction....

Member Service Representative (MSR) - Forest Grove - English/Spanish Bilingual Preferred

  • Forest Grove, OR (23 miles from Newberg, OR)
  • 2 days ago
  • Forest Grove, OR (23 miles from Newberg, OR)
  • 2 days ago

Member Service Representative (MSR) - Forest Grove - English/Spanish Bilingual Preferred Wauna Credit Union - 3.0 Forest Grove, OR Job Details Full-time $19.84 an hour 4 hours ago Benefits Free...

Customer Service Associate

  • Keizer, OR (20 miles from Newberg, OR)
  • 2 days ago
  • Keizer, OR (20 miles from Newberg, OR)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep I

  • Portland, OR (19 miles from Newberg, OR)
  • 2 days ago
  • Portland, OR (19 miles from Newberg, OR)
  • 2 days ago

RXO Manager Comments on Role: As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative

  • Portland, OR (19 miles from Newberg, OR)
  • 2 days ago
  • Portland, OR (19 miles from Newberg, OR)
  • 2 days ago

Customer Service Representative This is a 100% Onsite Position located at 2800 Nela Ave, Portland, OR 97210 Transdev in Portland OR is hiring a Customer Service Representative to act as a liaison for...

Customer Service Agent

  • Portland, OR (19 miles from Newberg, OR)
  • 2 days ago
  • Portland, OR (19 miles from Newberg, OR)
  • 2 days ago

Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...

Administrative Assistant- Customer Service Representative and Logistics Coordinator

  • Tigard, OR (12 miles from Newberg, OR)
  • 2 days ago
  • Tigard, OR (12 miles from Newberg, OR)
  • 2 days ago

We are currently hiring a Customer Service Representative (CSR) to join a fast-paced and dynamic team supporting clients in logistics, order fulfillment, and general service inquiries....

Demographic Data for Newberg, OR

Moving to Newberg, OR? Find some basic demographic data about Newberg, OR below.


Local
National
32,028
881
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Newberg, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Newberg, OR offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Newberg, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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