Customer Service Representative Jobs in Medford, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Customer Service Representative
- White City, OR (19 miles from Medford, OR)
- 6 hours ago
- White City, OR (19 miles from Medford, OR)
- 6 hours ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Seasonal Customer Service Representative - Medford Airport
- Medford, OR
- 2 days ago
- Medford, OR
- 2 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
- Ashland, OR (13 miles from Medford, OR)
- 6 days ago
- Ashland, OR (13 miles from Medford, OR)
- 6 days ago
Application Opening Date: March 3, 2025 Application Closing Date: April 30, 2025 This is a part-time temporary position (10-20 hours a week) providing customer service and staff support at the...
- Phoenix, OR (4 miles from Medford, OR)
- 7 days ago
- Phoenix, OR (4 miles from Medford, OR)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative/Patient Equipment Specialist - Hospice
- Medford, OR
- 9 days ago
- Medford, OR
- 9 days ago
The Customer Service Representative/Patient Equipment Specialist assists in the smooth and efficient operation of the Home Medical Equipment intake and customer service workflows....
Client Service Associate - Temp Location US-MI-Owosso ID 2025-7262 Category Branch Office Support Position Type Temporary | Part Time Work Type Onsite Why Stifel Stifel strives for a culture that...
Customer Service Guide (Human Services Specialist 1). Bilingual English/Spanish Preferred
- Medford, OR
- 14 days ago
- Medford, OR
- 14 days ago
Initial Posting Date: 02/27/2025 Application Deadline: 03/13/2025 Agency: Department of Human Services Salary Range: $3,429 - $4,622 Position Type: Employee Position Title: Customer Service Guide...
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Company Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must...
- Central Point, OR (11 miles from Medford, OR)
- 16 days ago
- Central Point, OR (11 miles from Medford, OR)
- 16 days ago
Objective This position requires working with customers to answer questions, take down order details, and resolve customer issues or complaints. The position follows standard work methods and...
- Central Point, OR (11 miles from Medford, OR)
- 17 days ago
- Central Point, OR (11 miles from Medford, OR)
- 17 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Local transportation agency is seeking strong, quality candidates to add to their call center team. This is a fantastic career opportunity to work with a great organization. Full time position...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for Medford, OR
Moving to Medford, OR? Find some basic demographic data about Medford, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Medford, OR
Highest Education Level
Customer Service Representatives in Medford, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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