Customer Service Representative Jobs in Junction City, OR

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 37 Jobs

Customer Service Rep II

  • Eugene, OR (14 miles from Junction City, OR)
  • 8 hours ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 8 hours ago

JOB OVERVIEW The Customer Service Representative II position is an integral part of our Customer Service department, led by Lori Larson....

Seasonal Customer Service Representative - Eugene Airport

  • Eugene, OR (14 miles from Junction City, OR)
  • 11 hours ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 11 hours ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Customer Service Representative

  • Eugene, OR (14 miles from Junction City, OR)
  • 21 hours ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 21 hours ago

The Customer Service Representative (CSR) is a non-exempt employee that performs customer service and collection duties and provides administrative and clerical support for branch operations....

Leasing Agent/Customer Service Rep. hiring immediately

  • Eugene, OR (14 miles from Junction City, OR)
  • 2 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 2 days ago

Full Time position at local Property Management firm. Successful candidate will be positive, energetic, well organized and detail oriented. Must have excellent customer service skills and the...

Route Driver - Customer Service Support, Eugene, OR

  • Eugene, OR (14 miles from Junction City, OR)
  • 3 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 3 days ago

You'll be training with an existing Customer Service Representative until you're able to take the next available route and book of business....

Customer Account Representative

  • Springfield, OR (18 miles from Junction City, OR)
  • 4 days ago
  • Springfield, OR (18 miles from Junction City, OR)
  • 4 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Experience Coordinator- Full Time

  • Eugene, OR (14 miles from Junction City, OR)
  • 5 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 5 days ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Retail Customer Service Associate

  • Eugene, OR (14 miles from Junction City, OR)
  • 5 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 5 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service/Sales

  • Eugene, OR (14 miles from Junction City, OR)
  • 6 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Experience Coordinator- Part Time

  • Eugene, OR (14 miles from Junction City, OR)
  • 7 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 7 days ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Customer Service Rep

  • Eugene, OR (14 miles from Junction City, OR)
  • 7 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 7 days ago

Customer Service Rep Job Poster : Jobs Skills:Customer Service | Location: Eugene, Oregon, United States Of America Views:0 You will report to the Customer Service Team Leader and be responsible...

Pharmacy Customer Service Associate

  • Eugene, OR (14 miles from Junction City, OR)
  • 8 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 8 days ago

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...

Amazon Locker+ Customer Service Associate

  • Eugene, OR (14 miles from Junction City, OR)
  • 10 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 10 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Eugene, OR (14 miles from Junction City, OR)
  • 10 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 10 days ago

service representatives....

Part Time Customer Service Associate

  • Eugene, OR (14 miles from Junction City, OR)
  • 12 days ago
  • Eugene, OR (14 miles from Junction City, OR)
  • 12 days ago

The Hertz Part Time Customer Service Sales Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming...

Demographic Data for Junction City, OR

Moving to Junction City, OR? Find some basic demographic data about Junction City, OR below.


Local
National
13,709
310
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Junction City, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Junction City, OR offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Junction City, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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