Customer Service Representative Jobs in Central Point, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Guide (Human Services Specialist 1). Bilingual English/Spanish Preferred
- White City, OR (8 miles from Central Point, OR)
- 23 hours ago
- White City, OR (8 miles from Central Point, OR)
- 23 hours ago
Initial Posting Date: 04/18/2025 Application Deadline: 04/27/2025 Agency: Department of Human Services Salary Range: $3,429 - $4,622 Position Type: Employee Position Title: Customer Service Guide...
Objective This position requires working with customers to answer questions, take down order details, and resolve customer issues or complaints. The position follows standard work methods and...
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely...
Customer Service Sales Associates/Data Entry
- White City, OR (8 miles from Central Point, OR)
- 5 days ago
- White City, OR (8 miles from Central Point, OR)
- 5 days ago
We are seeking a detail-oriented and customer-focused individual with knowledge of firearms and prior sales experience to join our team as a Customer Service Sales Associate/Data Entry Specialist....
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Member Service Representative I
- Medford, OR (11 miles from Central Point, OR)
- 5 days ago
- Medford, OR (11 miles from Central Point, OR)
- 5 days ago
Department: Member Relations Reports To: Branch Manager Classification: Non-Exempt About Rogue Credit Union : Rogue Credit Union is a member-owned, not-for-profit financial cooperative...
Store Customer Service Specialist
- Medford, OR (11 miles from Central Point, OR)
- 7 days ago
- Medford, OR (11 miles from Central Point, OR)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Ashland, OR (21 miles from Central Point, OR)
- 15 days ago
- Ashland, OR (21 miles from Central Point, OR)
- 15 days ago
GROW WITH US As the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our...
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Customer Account Representative
- Medford, OR (11 miles from Central Point, OR)
- 30+ days ago
- Medford, OR (11 miles from Central Point, OR)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative 7297
- Medford, OR (11 miles from Central Point, OR)
- 30+ days ago
- Medford, OR (11 miles from Central Point, OR)
- 30+ days ago
Company Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must...
Customer Service Representative 7262
- Eagle Point, OR (15 miles from Central Point, OR)
- 30+ days ago
- Eagle Point, OR (15 miles from Central Point, OR)
- 30+ days ago
Company Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must...
Customer Service Representative 7263
- Medford, OR (11 miles from Central Point, OR)
- 45+ days ago
- Medford, OR (11 miles from Central Point, OR)
- 45+ days ago
Company Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must...
- Medford, OR (11 miles from Central Point, OR)
- 60+ days ago
- Medford, OR (11 miles from Central Point, OR)
- 60+ days ago
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Airport Agent - Ramp and Customer Service
- Medford, OR (11 miles from Central Point, OR)
- 30+ days ago
- Medford, OR (11 miles from Central Point, OR)
- 30+ days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Demographic Data for Central Point, OR
Moving to Central Point, OR? Find some basic demographic data about Central Point, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Central Point, OR
Highest Education Level
Customer Service Representatives in Central Point, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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