Customer Service Representative Jobs in Bend, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Redmond, OR (12 miles from Bend, OR)
- 9 days ago
- Redmond, OR (12 miles from Bend, OR)
- 9 days ago
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
We are hiring a food & customer service professional to join the team at Shimshon/Barrio indoor food stall at The Grove in NWX. If you love cooking quality food and you're looking for an...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Benefit type: non benefited Benefits available: About the job: The Bilingual Customer Service Specialist position is responsible for performing varied customer service duties including reception,...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Please note this position is expected to open soon. We're currently accepting applications in advance so we can move quickly once the role is active. If you're interested, we encourage you to...
Remote WorkSenior Client Service Specialist - Insurance Location 780 NW York Drive, Bend, OR 97703, United States of AmericaCategory Customer ServicesJob Id R_303287 Our not-so-secret sauce. Award-winning,...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Account Representative
- Redmond, OR (12 miles from Bend, OR)
- 8 days ago
- Redmond, OR (12 miles from Bend, OR)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Pharmacy Customer Service Associate
- Redmond, OR (12 miles from Bend, OR)
- 11 days ago
- Redmond, OR (12 miles from Bend, OR)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Store Customer Service Specialist
- Redmond, OR (12 miles from Bend, OR)
- 16 days ago
- Redmond, OR (12 miles from Bend, OR)
- 16 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more....
Airport Customer Service Agent - RDM - Full Time
- Redmond, OR (12 miles from Bend, OR)
- 21 days ago
- Redmond, OR (12 miles from Bend, OR)
- 21 days ago
General information Job Title Airport Customer Service Agent - RDM - Full Time Date Tuesday, March 25, 2025 State Oregon City Redmond Base Pay Rate: $ 17.00 Full/Part Time Full Time Shift A.M....
Demographic Data for Bend, OR
Moving to Bend, OR? Find some basic demographic data about Bend, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bend, OR
Highest Education Level
Customer Service Representatives in Bend, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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