Customer Service Representative Jobs in Scarborough, ON

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 49 Jobs

Customer Service Representative

Mississauga, ON (24 miles from Scarborough, ON)
3 days ago

Mississauga, ON (24 miles from Scarborough, ON)
3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Experience Representative (Mat leave replacement)

Toronto, ON (9 miles from Scarborough, ON)
3 days ago

Toronto, ON (9 miles from Scarborough, ON)
3 days ago

Welcome to KORT Payments, where innovation meets excellence! We specialize in providing a state-of-the-art omnichannel payments platform designed to make business transactions a breeze. Our...

Customer Service Assistant Department Manager - Full Time

Vaughan, ON (12 miles from Scarborough, ON)
3 days ago

Vaughan, ON (12 miles from Scarborough, ON)
3 days ago

We are looking for a Customer Service Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career...

Client Service Representative, Wire Transfers

Toronto, ON (9 miles from Scarborough, ON)
4 days ago

Toronto, ON (9 miles from Scarborough, ON)
4 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Sr. Client Service Representative - Mississauga, ON

Mississauga, ON (24 miles from Scarborough, ON)
4 days ago

Mississauga, ON (24 miles from Scarborough, ON)
4 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Part Time Customer Service/ Lot Attendant

Toronto, ON (9 miles from Scarborough, ON)
4 days ago

Toronto, ON (9 miles from Scarborough, ON)
4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service/ Dispatch

Mississauga, ON (24 miles from Scarborough, ON)
4 days ago

Mississauga, ON (24 miles from Scarborough, ON)
4 days ago

Journey Freight International is a third-party freight logistics company that assist organizations with their transport needs. With over 26 years of experience, Journey Freight International...

Customer Care Representative - Work from home - ON Bilingual

North York, ON (8 miles from Scarborough, ON)
4 days ago

North York, ON (8 miles from Scarborough, ON)
4 days ago

- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...

Remote Work

Customer Service Representative, Continuing Professional Development, Professional Development & Competence (Hybrid, Toronto)

Toronto, ON (9 miles from Scarborough, ON)
4 days ago

Toronto, ON (9 miles from Scarborough, ON)
4 days ago

OVERVIEW JOB PURPOSE Provides customer service for the department. Processes daily registrations and orders received through all channels (e.g., phone, mail, fax, chat, and email). Responds to...

Client Service Representative

Oshawa, ON (21 miles from Scarborough, ON)
4 days ago

Oshawa, ON (21 miles from Scarborough, ON)
4 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

Pickering, ON (8 miles from Scarborough, ON)
5 days ago

Pickering, ON (8 miles from Scarborough, ON)
5 days ago

Application Deadline: 05/09/2025 Address: 1360 Kingston Rd, Unit 15 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...

Customer Service Represantative

Toronto, ON (9 miles from Scarborough, ON)
5 days ago

Toronto, ON (9 miles from Scarborough, ON)
5 days ago

Application Deadline: 05/09/2025 Address: 100 King Street West Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...

IA Centralized Client Service Associate

Toronto, ON (9 miles from Scarborough, ON)
5 days ago

Toronto, ON (9 miles from Scarborough, ON)
5 days ago

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CADThis role is eligible for a discretionary variable compensation award that...

Bilingual Customer Service Insurance Advisor

Markham, ON (7 miles from Scarborough, ON)
5 days ago

Markham, ON (7 miles from Scarborough, ON)
5 days ago

We are looking for candidates with a minimum of 2 to 3 years of proven customer service or call center experience, whether in sales and service roles or in customer care positions across industries...

Client Service Representative [Hourly]

Mississauga, ON (24 miles from Scarborough, ON)
6 days ago

Mississauga, ON (24 miles from Scarborough, ON)
6 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

View all 49 jobs

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Scarborough, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Scarborough, ON offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Scarborough, ON

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

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