Customer Service Representative Jobs in Oshawa, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Markham, ON (21 miles from Oshawa, ON)
- 5 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 5 days ago
Application Deadline: 03/29/2025 Address: 900 - 5221 Hwy 7 E Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Representative - Mandarin Speaking
- Markham, ON (21 miles from Oshawa, ON)
- 6 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 6 days ago
Application Deadline: 03/29/2025 Address: 2851 John Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
- Markham, ON (21 miles from Oshawa, ON)
- 8 days ago
- Markham, ON (21 miles from Oshawa, ON)
- 8 days ago
Location: Markham, Ontario Job Description: Job Summary Reporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valus Devoted Pet Lovers (customers), ACEs...
Customer Service/Technical Support (Automotive) Bilingual: French/English
- Oshawa, ON
- 20 days ago
- Oshawa, ON
- 20 days ago
Job Title: Customer Service/Technical Support (Automotive) Bilingual: French/English Job Description Title: Customer Service/Technical Support (Automotive) Bilingual: French/English Location:...
Customer Service Representative
- Ajax, ON (9 miles from Oshawa, ON)
- 30+ days ago
- Ajax, ON (9 miles from Oshawa, ON)
- 30+ days ago
Customer Service Representative Waste Connections of Canada (Ajax) Location - 375 Clements Rd W, Ajax, ON L1S 7R We are seeking an intuitive, innovative, and motivated Customer Service Representative...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Care Representative - TALENT COMMUNITY
- Markham, ON (21 miles from Oshawa, ON)
- 45+ days ago
- Markham, ON (21 miles from Oshawa, ON)
- 45+ days ago
Location: Markham, Ontario Job Description: This is not an open job. Submitting an application allows your profile and resume to be reviewed by a Pet Valu recruiter when a role becomes available...
Customer Service Sales - Work From Home - Scarborough, ON
- Scarborough, ON (21 miles from Oshawa, ON)
- 45+ days ago
- Scarborough, ON (21 miles from Oshawa, ON)
- 45+ days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkCustomer Service Sales - Remote - Pickering, ON
- Pickering, ON (13 miles from Oshawa, ON)
- 60+ days ago
- Pickering, ON (13 miles from Oshawa, ON)
- 60+ days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkWork From Home - Customer Service Sales - Ajax, ON
- Ajax, ON (9 miles from Oshawa, ON)
- 90+ days ago
- Ajax, ON (9 miles from Oshawa, ON)
- 90+ days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkWe are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkCustomer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Oshawa, ON
Highest Education Level
Customer Service Representatives in Oshawa, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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