Customer Service Representative Jobs in Oakville, ON

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 63 Jobs

Customer Service Representative

  • Oakville, ON
  • 2 hours ago
  • Oakville, ON
  • 2 hours ago

Application Deadline: 03/29/2025 Address: 475 Cornwall Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Client Services Associate, Private Wealth (Contract)

  • Toronto, ON (21 miles from Oakville, ON)
  • 2 hours ago
  • Toronto, ON (21 miles from Oakville, ON)
  • 2 hours ago

Application Deadline: 03/27/2025 Address: 30 St. Clair Avenue West Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch...

Customer Service Representative

  • Milton, ON (9 miles from Oakville, ON)
  • 6 hours ago
  • Milton, ON (9 miles from Oakville, ON)
  • 6 hours ago

Customer Service Representative Pay from $28 to $32 per hour with significant growth and earning potential!...

Bilingual Customer Service

  • Burlington, ON (8 miles from Oakville, ON)
  • 20 hours ago
  • Burlington, ON (8 miles from Oakville, ON)
  • 20 hours ago

Bilingual Customer Care Opportunity in Burlington Are you passionate about engaging with people and possess excellent customer service abilities? If you're seeking a contract role where you can...

Customer Service Representative - Casual

  • Mississauga, ON (9 miles from Oakville, ON)
  • 1 day ago
  • Mississauga, ON (9 miles from Oakville, ON)
  • 1 day ago

Service Representative/Administrative Clerk....

Client Service Representative [Hourly] - Cantonese/Mandarin Speaker

  • Toronto, ON (21 miles from Oakville, ON)
  • 1 day ago
  • Toronto, ON (21 miles from Oakville, ON)
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

PIC Private Client Service Associate

  • Toronto, ON (21 miles from Oakville, ON)
  • 1 day ago
  • Toronto, ON (21 miles from Oakville, ON)
  • 1 day ago

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all...

Senior Customer Service Representative - Yonge & Eglinton (18.75 hours/weekly) - 12 month contract

  • Toronto, ON (21 miles from Oakville, ON)
  • 1 day ago
  • Toronto, ON (21 miles from Oakville, ON)
  • 1 day ago

Requisition ID: 219844 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience Associates are the face,...

Customer Service Representative

  • Brampton, ON (18 miles from Oakville, ON)
  • 1 day ago
  • Brampton, ON (18 miles from Oakville, ON)
  • 1 day ago

Customer Service Representative Waste Management - Public Works 1 Short Term Contract Full-Time Position, Duration 6 months Compensation: $30.20/hr to $37.37/hr Hours of Work: 35 hours of work per week...

PIA Client Service Associate

  • Toronto, ON (21 miles from Oakville, ON)
  • 2 days ago
  • Toronto, ON (21 miles from Oakville, ON)
  • 2 days ago

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to providing...

Bilingual (French/English) Client Service Associate

  • Toronto, ON (21 miles from Oakville, ON)
  • 2 days ago
  • Toronto, ON (21 miles from Oakville, ON)
  • 2 days ago

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CADThis role is eligible for commission based earnings plus base pay earnings based...

Customer Service Representative (Full Time)

  • Brampton, ON (18 miles from Oakville, ON)
  • 5 days ago
  • Brampton, ON (18 miles from Oakville, ON)
  • 5 days ago

Join us and grow your career with our retail team as a Customer Service Representative....

Sr Customer Service Technician

  • Mississauga, ON (9 miles from Oakville, ON)
  • 5 days ago
  • Mississauga, ON (9 miles from Oakville, ON)
  • 5 days ago

Join a team recognized for leadership, innovation and diversity The Sr Customer Service Technician will operate within our customers facilities performing the maintenance function per the...

Customer Service Assistant

  • Mississauga, ON (9 miles from Oakville, ON)
  • 5 days ago
  • Mississauga, ON (9 miles from Oakville, ON)
  • 5 days ago

UW Mississauga is a promotional advertising and business consulting firm located in the GTA. We specialize in developing marketing strategies specifically tailored to appeal to our clients...

Customer Services Representative

  • Toronto, ON (21 miles from Oakville, ON)
  • 6 days ago
  • Toronto, ON (21 miles from Oakville, ON)
  • 6 days ago

Application Deadline: 03/29/2025 Address: 2301 Brimley Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Oakville, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oakville, ON offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oakville, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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