Customer Service Representative Jobs in Mississauga, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Part Time)
- Oakville, ON (9 miles from Mississauga, ON)
- 1 day ago
- Oakville, ON (9 miles from Mississauga, ON)
- 1 day ago
Join us and grow your career with our retail team as a Customer Service Representative....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Experience Representative (Mat leave replacement)
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
Welcome to KORT Payments, where innovation meets excellence! We specialize in providing a state-of-the-art omnichannel payments platform designed to make business transactions a breeze. Our...
Customer Service Assistant Department Manager - Full Time
- Vaughan, ON (21 miles from Mississauga, ON)
- 2 days ago
- Vaughan, ON (21 miles from Mississauga, ON)
- 2 days ago
We are looking for a Customer Service Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career...
Customer Service Representative
- Bolton, ON (20 miles from Mississauga, ON)
- 2 days ago
- Bolton, ON (20 miles from Mississauga, ON)
- 2 days ago
Application Deadline: 05/09/2025 Address: 471-475 Queen Street South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Client Service Representative, Wire Transfers
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Sr. Client Service Representative - Mississauga, ON
- Mississauga, ON
- 2 days ago
- Mississauga, ON
- 2 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Part Time Customer Service/ Lot Attendant
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service/ Lot Attendant
- Oakville, ON (9 miles from Mississauga, ON)
- 2 days ago
- Oakville, ON (9 miles from Mississauga, ON)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Journey Freight International is a third-party freight logistics company that assist organizations with their transport needs. With over 26 years of experience, Journey Freight International...
Customer Care Representative - Work from home - ON Bilingual
- North York, ON (16 miles from Mississauga, ON)
- 3 days ago
- North York, ON (16 miles from Mississauga, ON)
- 3 days ago
- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...
Remote Work- Toronto, ON (14 miles from Mississauga, ON)
- 3 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 3 days ago
OVERVIEW JOB PURPOSE Provides customer service for the department. Processes daily registrations and orders received through all channels (e.g., phone, mail, fax, chat, and email). Responds to...
Customer Service Represantative
- Toronto, ON (14 miles from Mississauga, ON)
- 3 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 3 days ago
Application Deadline: 05/09/2025 Address: 100 King Street West Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
IA Centralized Client Service Associate
- Toronto, ON (14 miles from Mississauga, ON)
- 4 days ago
- Toronto, ON (14 miles from Mississauga, ON)
- 4 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CADThis role is eligible for a discretionary variable compensation award that...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mississauga, ON
Highest Education Level
Customer Service Representatives in Mississauga, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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