Customer Service Representative Jobs in Hamilton, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Oakville, ON (16 miles from Hamilton, ON)
- 2 hours ago
- Oakville, ON (16 miles from Hamilton, ON)
- 2 hours ago
Application Deadline: 03/29/2025 Address: 475 Cornwall Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Representative
- Milton, ON (19 miles from Hamilton, ON)
- 6 hours ago
- Milton, ON (19 miles from Hamilton, ON)
- 6 hours ago
Customer Service Representative Pay from $28 to $32 per hour with significant growth and earning potential!...
- Burlington, ON (8 miles from Hamilton, ON)
- 19 hours ago
- Burlington, ON (8 miles from Hamilton, ON)
- 19 hours ago
Bilingual Customer Care Opportunity in Burlington Are you passionate about engaging with people and possess excellent customer service abilities? If you're seeking a contract role where you can...
Client Service Associate (CSA) - Planning and Scheduling - Full-time
- Brantford, ON (21 miles from Hamilton, ON)
- 1 day ago
- Brantford, ON (21 miles from Hamilton, ON)
- 1 day ago
Requisition Details: Employment Status: Regular, Full-time (1.0 FTE) Program Name: eHomecare Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends On-Call: No Existing Vacancy: Yes...
JOB DESCRIPTION: Job Description Driven Brands is looking for a customer service representatives to join our growing team!...
Remote WorkBilingual Customer Service Representative
- Oakville, ON (16 miles from Hamilton, ON)
- 7 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 7 days ago
As a Bilingual Customer Service Representative you will be responsible for assisting clients, retailers, and customers with product knowledge, order updates and many other things!...
Client Service Representative [Hourly]
- Brantford, ON (21 miles from Hamilton, ON)
- 8 days ago
- Brantford, ON (21 miles from Hamilton, ON)
- 8 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service and Sales Associate
- Oakville, ON (16 miles from Hamilton, ON)
- 12 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 12 days ago
Wage: $18.00 per hour Job Description: The Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and...
Customer Service Representative Oakville -Mortgages
- Oakville, ON (16 miles from Hamilton, ON)
- 15 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 15 days ago
Service Representative / Oakville....
Remote - Customer Service Sales - Oakville, ON
- Oakville, ON (16 miles from Hamilton, ON)
- 18 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 18 days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkJOB DESCRIPTION: Job Description Driven Brands is looking for a customer service representatives to join our growing team!...
Remote WorkU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service / Technical Support Representative, Onsite (NA) - Canada
- Hamilton, ON
- 21 days ago
- Hamilton, ON
- 21 days ago
Job Title: Customer Service / Technical Support Representative, Onsite (NA) - Canada Job Description Title: Customer Service / Technical Support Representative (On-Site) Location: Hamilton,...
Work From Home - Customer Service Sales - Burlington, ON
- Burlington, ON (8 miles from Hamilton, ON)
- 24 days ago
- Burlington, ON (8 miles from Hamilton, ON)
- 24 days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkYour Part in It: Working out of our growing Hamilton, ON are looking for our next Customer Service Representative....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hamilton, ON
Highest Education Level
Customer Service Representatives in Hamilton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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