Customer Service Representative Jobs in Hamilton, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Part Time)
- Oakville, ON (16 miles from Hamilton, ON)
- 1 day ago
- Oakville, ON (16 miles from Hamilton, ON)
- 1 day ago
Join us and grow your career with our retail team as a Customer Service Representative....
Full Time Customer Service Assistant (Community Services)
- Hamilton, ON
- 2 days ago
- Hamilton, ON
- 2 days ago
We are currently hiring 1 Full-Time Customer Service Assistant to join our Community Services Team at our Hamilton and Burlington offices. AbleLiving Services is a non-profit organization...
Customer Service/ Lot Attendant
- Oakville, ON (16 miles from Hamilton, ON)
- 2 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Milton, ON (19 miles from Hamilton, ON)
- 10 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 10 days ago
General Information Job ID ATR50575 Posting Job Title Customer Service Representative Locations ON Milton Employment Type Full Time Date Posted 09-Apr-2025 Relocation Support No Description & Requirements...
- Hannon, ON (5 miles from Hamilton, ON)
- 10 days ago
- Hannon, ON (5 miles from Hamilton, ON)
- 10 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Milton, ON (19 miles from Hamilton, ON)
- 10 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Summer Customer Service Representative
- Smithville, ON (17 miles from Hamilton, ON)
- 16 days ago
- Smithville, ON (17 miles from Hamilton, ON)
- 16 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Senior (Preferred Bilingual) Customer Service Specialist
- Burlington, ON (8 miles from Hamilton, ON)
- 18 days ago
- Burlington, ON (8 miles from Hamilton, ON)
- 18 days ago
Job Summary Job Description What is the opportunity? You will play a key national middle office role in mitigating client, reputational and operational risks related to credit and fulfilment...
Application Deadline: 04/24/2025 Address: 120 King Street W, Suite 1040 Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch...
- Burlington, ON (8 miles from Hamilton, ON)
- 22 days ago
- Burlington, ON (8 miles from Hamilton, ON)
- 22 days ago
center experience within the financial services or commercial banking industry Company Benefits CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care...
Bilingual FRENCH Customer Service Representative
- Oakville, ON (16 miles from Hamilton, ON)
- 25 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 25 days ago
Do you enjoy providing exceptional customer service and supporting a sales team? Are you bilingual in French and English? If so, we have a great opportunity for you! Randstad is currently...
Client Service Associate (CSA) - Planning and Scheduling - Casual
- Brantford, ON (21 miles from Hamilton, ON)
- 29 days ago
- Brantford, ON (21 miles from Hamilton, ON)
- 29 days ago
Requisition Details: Employment Status: Casual Program Name: Visiting Nursing Work Schedule: Days, Evenings, Weekends On-Call: No Existing Vacancy: Yes - we're currently hiring candidates for an...
Customer Service Representative Oakville -Mortgages
- Hamilton, ON
- 30+ days ago
- Hamilton, ON
- 30+ days ago
Service Representative / Oakville....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hamilton, ON
Highest Education Level
Customer Service Representatives in Hamilton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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