Customer Service Representative Jobs in Concord, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Associate, Private Wealth (Contract)
- Toronto, ON (11 miles from Concord, ON)
- 7 hours ago
- Toronto, ON (11 miles from Concord, ON)
- 7 hours ago
Application Deadline: 03/27/2025 Address: 30 St. Clair Avenue West Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch...
Customer Service Representative - Casual
- Mississauga, ON (17 miles from Concord, ON)
- 1 day ago
- Mississauga, ON (17 miles from Concord, ON)
- 1 day ago
Service Representative/Administrative Clerk....
Client Service Representative [Hourly] - Cantonese/Mandarin Speaker
- Toronto, ON (11 miles from Concord, ON)
- 1 day ago
- Toronto, ON (11 miles from Concord, ON)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
PIC Private Client Service Associate
- Toronto, ON (11 miles from Concord, ON)
- 1 day ago
- Toronto, ON (11 miles from Concord, ON)
- 1 day ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all...
Senior Customer Service Representative - Yonge & Eglinton (18.75 hours/weekly) - 12 month contract
- Toronto, ON (11 miles from Concord, ON)
- 1 day ago
- Toronto, ON (11 miles from Concord, ON)
- 1 day ago
Requisition ID: 219844 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience Associates are the face,...
Customer Service Representative
- Brampton, ON (14 miles from Concord, ON)
- 1 day ago
- Brampton, ON (14 miles from Concord, ON)
- 1 day ago
Customer Service Representative Waste Management - Public Works 1 Short Term Contract Full-Time Position, Duration 6 months Compensation: $30.20/hr to $37.37/hr Hours of Work: 35 hours of work per week...
Customer Service Rep (temporary)
- Vaughan, ON (3 miles from Concord, ON)
- 1 day ago
- Vaughan, ON (3 miles from Concord, ON)
- 1 day ago
At a Glance Legrand has an exciting opportunity for a Customer Service Rep (temporary) to join the Electrical Wiring Systems Team in Vaughan, ON. Responsible for answering customer inquiries or...
- Toronto, ON (11 miles from Concord, ON)
- 2 days ago
- Toronto, ON (11 miles from Concord, ON)
- 2 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to providing...
Bilingual (French/English) Client Service Associate
- Toronto, ON (11 miles from Concord, ON)
- 2 days ago
- Toronto, ON (11 miles from Concord, ON)
- 2 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CADThis role is eligible for commission based earnings plus base pay earnings based...
Customer Service Representative (Full Time)
- Brampton, ON (14 miles from Concord, ON)
- 5 days ago
- Brampton, ON (14 miles from Concord, ON)
- 5 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Sr Customer Service Technician
- Mississauga, ON (17 miles from Concord, ON)
- 5 days ago
- Mississauga, ON (17 miles from Concord, ON)
- 5 days ago
Join a team recognized for leadership, innovation and diversity The Sr Customer Service Technician will operate within our customers facilities performing the maintenance function per the...
- Markham, ON (11 miles from Concord, ON)
- 5 days ago
- Markham, ON (11 miles from Concord, ON)
- 5 days ago
Application Deadline: 03/29/2025 Address: 900 - 5221 Hwy 7 E Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
- Mississauga, ON (17 miles from Concord, ON)
- 6 days ago
- Mississauga, ON (17 miles from Concord, ON)
- 6 days ago
UW Mississauga is a promotional advertising and business consulting firm located in the GTA. We specialize in developing marketing strategies specifically tailored to appeal to our clients...
Client Service Representative [Hourly]
- Woodbridge, ON (4 miles from Concord, ON)
- 6 days ago
- Woodbridge, ON (4 miles from Concord, ON)
- 6 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Services Representative
- Toronto, ON (11 miles from Concord, ON)
- 6 days ago
- Toronto, ON (11 miles from Concord, ON)
- 6 days ago
Application Deadline: 03/29/2025 Address: 2301 Brimley Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Concord, ON
Highest Education Level
Customer Service Representatives in Concord, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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