Customer Service Representative Jobs in Burlington, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Oakville, ON (8 miles from Burlington, ON)
- 2 hours ago
- Oakville, ON (8 miles from Burlington, ON)
- 2 hours ago
Application Deadline: 03/29/2025 Address: 475 Cornwall Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Representative
- Milton, ON (11 miles from Burlington, ON)
- 6 hours ago
- Milton, ON (11 miles from Burlington, ON)
- 6 hours ago
Customer Service Representative Pay from $28 to $32 per hour with significant growth and earning potential!...
Bilingual Customer Care Opportunity in Burlington Are you passionate about engaging with people and possess excellent customer service abilities? If you're seeking a contract role where you can...
Customer Service Representative - Casual
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
- Mississauga, ON (17 miles from Burlington, ON)
- 1 day ago
Service Representative/Administrative Clerk....
Customer Service Representative
- Brampton, ON (24 miles from Burlington, ON)
- 1 day ago
- Brampton, ON (24 miles from Burlington, ON)
- 1 day ago
Customer Service Representative Waste Management - Public Works 1 Short Term Contract Full-Time Position, Duration 6 months Compensation: $30.20/hr to $37.37/hr Hours of Work: 35 hours of work per week...
Customer Service Representative (Full Time)
- Brampton, ON (24 miles from Burlington, ON)
- 5 days ago
- Brampton, ON (24 miles from Burlington, ON)
- 5 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Sr Customer Service Technician
- Mississauga, ON (17 miles from Burlington, ON)
- 5 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 5 days ago
Join a team recognized for leadership, innovation and diversity The Sr Customer Service Technician will operate within our customers facilities performing the maintenance function per the...
- Mississauga, ON (17 miles from Burlington, ON)
- 5 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 5 days ago
UW Mississauga is a promotional advertising and business consulting firm located in the GTA. We specialize in developing marketing strategies specifically tailored to appeal to our clients...
Outbound Client Service Representative
- Hamilton, ON (8 miles from Burlington, ON)
- 6 days ago
- Hamilton, ON (8 miles from Burlington, ON)
- 6 days ago
JOB DESCRIPTION: Job Description Driven Brands is looking for a customer service representatives to join our growing team!...
Remote Work- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 7 days ago
Join a team recognized for leadership, innovation and diversity The Customer Service Technician will operate within our customers facilities performing the maintenance function per the...
Bilingual Customer Service Representative
- Oakville, ON (8 miles from Burlington, ON)
- 7 days ago
- Oakville, ON (8 miles from Burlington, ON)
- 7 days ago
As a Bilingual Customer Service Representative you will be responsible for assisting clients, retailers, and customers with product knowledge, order updates and many other things!...
- Etobicoke, ON (24 miles from Burlington, ON)
- 9 days ago
- Etobicoke, ON (24 miles from Burlington, ON)
- 9 days ago
Company Overview Unicity is dedicated to developing innovative, science-based products and programs that promote metabolic health and improve the quality of life for people everywhere. For over 30...
Bilingual Customer Support Specialist
- Mississauga, ON (17 miles from Burlington, ON)
- 11 days ago
- Mississauga, ON (17 miles from Burlington, ON)
- 11 days ago
Are you a customer service professional who's eager to help and enjoys working in a fast paced environment? Do you work well with others, and enjoy being a part of a team? If you said YES to...
Customer Service and Sales Associate
- Oakville, ON (8 miles from Burlington, ON)
- 12 days ago
- Oakville, ON (8 miles from Burlington, ON)
- 12 days ago
Wage: $18.00 per hour Job Description: The Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Burlington, ON
Highest Education Level
Customer Service Representatives in Burlington, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer Service Representative Related Career Advice Articles
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