Customer Service Representative Jobs in Brantford, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full Time Customer Service Assistant (Community Services)
- Hamilton, ON (21 miles from Brantford, ON)
- 1 day ago
- Hamilton, ON (21 miles from Brantford, ON)
- 1 day ago
We are currently hiring 1 Full-Time Customer Service Assistant to join our Community Services Team at our Hamilton and Burlington offices. AbleLiving Services is a non-profit organization...
Customer Service Representative
- Hamilton, ON (21 miles from Brantford, ON)
- 2 days ago
- Hamilton, ON (21 miles from Brantford, ON)
- 2 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Client Service Representative [Hourly]
- Hamilton, ON (21 miles from Brantford, ON)
- 4 days ago
- Hamilton, ON (21 miles from Brantford, ON)
- 4 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Cambridge, ON (16 miles from Brantford, ON)
- 8 days ago
- Cambridge, ON (16 miles from Brantford, ON)
- 8 days ago
Application Deadline: 04/20/2025 Address: 142 Dundas Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
- Hannon, ON (23 miles from Brantford, ON)
- 10 days ago
- Hannon, ON (23 miles from Brantford, ON)
- 10 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service & Retail Front Desk Associate - Shop#309 - 396 Victoria Street North
- Kitchener, ON (22 miles from Brantford, ON)
- 15 days ago
- Kitchener, ON (22 miles from Brantford, ON)
- 15 days ago
Prior phone or call center experience is a plus! *or more in markets with a higher cost of living #LI-DNI #DBHVOL...
Summer Customer Service Representative
- Binbrook, ON (23 miles from Brantford, ON)
- 16 days ago
- Binbrook, ON (23 miles from Brantford, ON)
- 16 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Client Service Associate, Private Wealth
- Hamilton, ON (21 miles from Brantford, ON)
- 18 days ago
- Hamilton, ON (21 miles from Brantford, ON)
- 18 days ago
Application Deadline: 04/24/2025 Address: 120 King Street W, Suite 1040 Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch...
Customer Service & Front End Supervisor
- Paris, ON (6 miles from Brantford, ON)
- 21 days ago
- Paris, ON (6 miles from Brantford, ON)
- 21 days ago
Taking and Dispatch Support order taking and planning activities while exhibiting best practices Execute project schedule through proactive planning and communication Engage LM to manage hauler relationships...
Customer Service Representative
- Kitchener, ON (22 miles from Brantford, ON)
- 23 days ago
- Kitchener, ON (22 miles from Brantford, ON)
- 23 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Associate (CSA) - Planning and Scheduling - Casual
- Brantford, ON
- 28 days ago
- Brantford, ON
- 28 days ago
Requisition Details: Employment Status: Casual Program Name: Visiting Nursing Work Schedule: Days, Evenings, Weekends On-Call: No Existing Vacancy: Yes - we're currently hiring candidates for an...
Customer Service Representative Oakville -Mortgages
- Hamilton, ON (21 miles from Brantford, ON)
- 30+ days ago
- Hamilton, ON (21 miles from Brantford, ON)
- 30+ days ago
Service Representative / Oakville....
Customer Service Representative
- Hamilton, ON (21 miles from Brantford, ON)
- 30+ days ago
- Hamilton, ON (21 miles from Brantford, ON)
- 30+ days ago
Randstad is looking for a Customer Service Representative to work for a well known financial company in the Oakville area....
Customer Service / Technical Support Representative, Onsite (NA) - Canada
- Hamilton, ON (21 miles from Brantford, ON)
- 45+ days ago
- Hamilton, ON (21 miles from Brantford, ON)
- 45+ days ago
Job Title: Customer Service / Technical Support Representative, Onsite (NA) - Canada Job Description Title: Customer Service / Technical Support Representative (On-Site) Location: Hamilton,...
Customer Service Representative
- Hamilton, ON (21 miles from Brantford, ON)
- 60+ days ago
- Hamilton, ON (21 miles from Brantford, ON)
- 60+ days ago
Your Part in It: Working out of our growing Hamilton, ON are looking for our next Customer Service Representative....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Brantford, ON
Highest Education Level
Customer Service Representatives in Brantford, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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