Customer Service Representative Jobs in Bradford, ON

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

Customer Services Representative- Cantonese and Mandarin

  • Richmond Hill, ON (16 miles from Bradford, ON)
  • 3 hours ago
  • Richmond Hill, ON (16 miles from Bradford, ON)
  • 3 hours ago

Application Deadline: 03/29/2025 Address: 550 Highway #7 East Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...

Customer Service Rep

  • Barrie, ON (19 miles from Bradford, ON)
  • 6 hours ago
  • Barrie, ON (19 miles from Bradford, ON)
  • 6 hours ago

We are looking for a Customer Service Representative to join our team!...

Client Service Representative

  • Barrie, ON (19 miles from Bradford, ON)
  • 2 days ago
  • Barrie, ON (19 miles from Bradford, ON)
  • 2 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Rep (temporary)

  • Vaughan, ON (17 miles from Bradford, ON)
  • 2 days ago
  • Vaughan, ON (17 miles from Bradford, ON)
  • 2 days ago

At a Glance Legrand has an exciting opportunity for a Customer Service Rep (temporary) to join the Electrical Wiring Systems Team in Vaughan, ON. Responsible for answering customer inquiries or...

Customer Service Representive

  • Markham, ON (20 miles from Bradford, ON)
  • 6 days ago
  • Markham, ON (20 miles from Bradford, ON)
  • 6 days ago

Application Deadline: 03/29/2025 Address: 900 - 5221 Hwy 7 E Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Client Service Representative [Hourly]

  • Woodbridge, ON (20 miles from Bradford, ON)
  • 7 days ago
  • Woodbridge, ON (20 miles from Bradford, ON)
  • 7 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative - Mandarin Speaking

  • Markham, ON (20 miles from Bradford, ON)
  • 7 days ago
  • Markham, ON (20 miles from Bradford, ON)
  • 7 days ago

Application Deadline: 03/29/2025 Address: 2851 John Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Service Rep / Customer Care Associate (Full Time) - Newmarket, ON

  • Newmarket, ON (6 miles from Bradford, ON)
  • 7 days ago
  • Newmarket, ON (6 miles from Bradford, ON)
  • 7 days ago

At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our...

Customer Service Rep (Summer Intern)

  • Vaughan, ON (17 miles from Bradford, ON)
  • 7 days ago
  • Vaughan, ON (17 miles from Bradford, ON)
  • 7 days ago

At a Glance Legrand has an exciting opportunity for a Customer Service Rep (Summer Intern) to join the Electrical Wiring Systems Team in Vaughan, ON. Responsible for answering customer inquiries...

Customer Care Representative

  • Markham, ON (20 miles from Bradford, ON)
  • 9 days ago
  • Markham, ON (20 miles from Bradford, ON)
  • 9 days ago

Location: Markham, Ontario Job Description: Job Summary Reporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valus Devoted Pet Lovers (customers), ACEs...

Associate Customer Service- Contract

  • Woodbridge, ON (20 miles from Bradford, ON)
  • 10 days ago
  • Woodbridge, ON (20 miles from Bradford, ON)
  • 10 days ago

Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in...

Customer Service Representative

  • Richmond Hill, ON (16 miles from Bradford, ON)
  • 16 days ago
  • Richmond Hill, ON (16 miles from Bradford, ON)
  • 16 days ago

Application Deadline: 03/19/2025 Address: 1070 Major Mackenzie Dr E Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...

Customer Service Assistant Department Manager - Full Time

  • Vaughan, ON (17 miles from Bradford, ON)
  • 21 days ago
  • Vaughan, ON (17 miles from Bradford, ON)
  • 21 days ago

We are looking for a Customer Service Assistant Department Manager - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Are you ready to take your career...

Customer Service Sales - Remote - Barrie, ON

  • Barrie, ON (19 miles from Bradford, ON)
  • 30+ days ago
  • Barrie, ON (19 miles from Bradford, ON)
  • 30+ days ago

We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...

Remote Work

Work From Home - Customer Service Sales - New Tecumseth, ON

  • New Tecumseth, ON (14 miles from Bradford, ON)
  • 30+ days ago
  • New Tecumseth, ON (14 miles from Bradford, ON)
  • 30+ days ago

Are you ready to begin a career that offers comprehensive training, benefits, and flexible working hours while working from home? Our ideal candidate is adaptable and trainable and possesses a...

Remote Work

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Bradford, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bradford, ON offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bradford, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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