Customer Service Representative Jobs in Ajax, ON
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Associate, Private Wealth (Contract)
- Toronto, ON (22 miles from Ajax, ON)
- 7 hours ago
- Toronto, ON (22 miles from Ajax, ON)
- 7 hours ago
Application Deadline: 03/27/2025 Address: 30 St. Clair Avenue West Job Family Group: Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch...
Client Service Representative [Hourly] - Cantonese/Mandarin Speaker
- Toronto, ON (22 miles from Ajax, ON)
- 1 day ago
- Toronto, ON (22 miles from Ajax, ON)
- 1 day ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
PIC Private Client Service Associate
- Toronto, ON (22 miles from Ajax, ON)
- 1 day ago
- Toronto, ON (22 miles from Ajax, ON)
- 1 day ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all...
Senior Customer Service Representative - Yonge & Eglinton (18.75 hours/weekly) - 12 month contract
- Toronto, ON (22 miles from Ajax, ON)
- 1 day ago
- Toronto, ON (22 miles from Ajax, ON)
- 1 day ago
Requisition ID: 219844 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience Associates are the face,...
Customer Service Rep (temporary)
- Vaughan, ON (22 miles from Ajax, ON)
- 1 day ago
- Vaughan, ON (22 miles from Ajax, ON)
- 1 day ago
At a Glance Legrand has an exciting opportunity for a Customer Service Rep (temporary) to join the Electrical Wiring Systems Team in Vaughan, ON. Responsible for answering customer inquiries or...
- Toronto, ON (22 miles from Ajax, ON)
- 2 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 2 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to providing...
Bilingual (French/English) Client Service Associate
- Toronto, ON (22 miles from Ajax, ON)
- 2 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 2 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $52,700 - $74,400 CADThis role is eligible for commission based earnings plus base pay earnings based...
- Markham, ON (13 miles from Ajax, ON)
- 5 days ago
- Markham, ON (13 miles from Ajax, ON)
- 5 days ago
Application Deadline: 03/29/2025 Address: 900 - 5221 Hwy 7 E Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Services Representative
- Toronto, ON (22 miles from Ajax, ON)
- 6 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 6 days ago
Application Deadline: 03/29/2025 Address: 2301 Brimley Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Representative - Mandarin Speaking
- Markham, ON (13 miles from Ajax, ON)
- 6 days ago
- Markham, ON (13 miles from Ajax, ON)
- 6 days ago
Application Deadline: 03/29/2025 Address: 2851 John Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Customer Service Rep (Summer Intern)
- Vaughan, ON (22 miles from Ajax, ON)
- 6 days ago
- Vaughan, ON (22 miles from Ajax, ON)
- 6 days ago
At a Glance Legrand has an exciting opportunity for a Customer Service Rep (Summer Intern) to join the Electrical Wiring Systems Team in Vaughan, ON. Responsible for answering customer inquiries...
Cust Service Rep Creditor U/Wg
- Toronto, ON (22 miles from Ajax, ON)
- 8 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 8 days ago
Permanent Full Time - We currently have an opening in our Call Centre for a Customer Service Representative for our Creditor Underwriting department....
- Markham, ON (13 miles from Ajax, ON)
- 8 days ago
- Markham, ON (13 miles from Ajax, ON)
- 8 days ago
Location: Markham, Ontario Job Description: Job Summary Reporting to the Manager of Customer Care, the Customer Care Representative will support Pet Valus Devoted Pet Lovers (customers), ACEs...
Bilingual Customer Service Representative
- Toronto, ON (22 miles from Ajax, ON)
- 9 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 9 days ago
Were looking for Bilingual Customer Service Representatives (English/French) to join a brand-new department within a leading loyalty program....
Remote WorkRemote Bilingual Customer Service Representative ALL CANADA
- Toronto, ON (22 miles from Ajax, ON)
- 11 days ago
- Toronto, ON (22 miles from Ajax, ON)
- 11 days ago
If you have call center experience and are excited about joining a global leader in loyalty programs, we want to hear from you!...
Remote WorkCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ajax, ON
Highest Education Level
Customer Service Representatives in Ajax, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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