Customer Service Representative Jobs in Youngstown, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Team Member - Salem, OH (OH0709)
- Salem, OH (17 miles from Youngstown, OH)
- 5 hours ago
- Salem, OH (17 miles from Youngstown, OH)
- 5 hours ago
Job Details Job Location : Salem, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Salem, OH (17 miles from Youngstown, OH)
- 11 hours ago
- Salem, OH (17 miles from Youngstown, OH)
- 11 hours ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Support Specialist - Alarm Systems
- Salem, OH (17 miles from Youngstown, OH)
- 1 day ago
- Salem, OH (17 miles from Youngstown, OH)
- 1 day ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Part-Time Retail Sales Associate
- Boardman, OH (5 miles from Youngstown, OH)
- 1 day ago
- Boardman, OH (5 miles from Youngstown, OH)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative - Part- time - Canfield
- Canfield, OH (8 miles from Youngstown, OH)
- 2 days ago
- Canfield, OH (8 miles from Youngstown, OH)
- 2 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Youngstown Store - Reports to store manager. Supervise all functions of the retail store and donation center in the absence of the store manager or assistant manager. Including overseeing the...
- Warren, OH (14 miles from Youngstown, OH)
- 6 days ago
- Warren, OH (14 miles from Youngstown, OH)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Service Dispatch - Customer Service
- Salem, OH (17 miles from Youngstown, OH)
- 7 days ago
- Salem, OH (17 miles from Youngstown, OH)
- 7 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative - Part Time - Kirk Road
- Youngstown, OH
- 7 days ago
- Youngstown, OH
- 7 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Medical Equipment Customer Service Representative
- Girard, OH (5 miles from Youngstown, OH)
- 9 days ago
- Girard, OH (5 miles from Youngstown, OH)
- 9 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative Float - Boardman
- Youngstown, OH
- 9 days ago
- Youngstown, OH
- 9 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Banks policies and procedures....
Customer Service Representative - Part Time - Liberty
- Youngstown, OH
- 9 days ago
- Youngstown, OH
- 9 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative - Columbiana
- Columbiana, OH (14 miles from Youngstown, OH)
- 9 days ago
- Columbiana, OH (14 miles from Youngstown, OH)
- 9 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Banks policies and procedures....
Demographic Data for Youngstown, OH
Moving to Youngstown, OH? Find some basic demographic data about Youngstown, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Youngstown, OH
Highest Education Level
Customer Service Representatives in Youngstown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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