Customer Service Representative Jobs in Youngstown, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Credit Customer Services Representative, Hybrid Flex Mid Shift with weekends
- Deerfield, OH (21 miles from Youngstown, OH)
- 3 days ago
- Deerfield, OH (21 miles from Youngstown, OH)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Delivery Representative - CDL Required
- Cortland, OH (18 miles from Youngstown, OH)
- 3 days ago
- Cortland, OH (18 miles from Youngstown, OH)
- 3 days ago
Requisition Number: 26123 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential,...
work directly with medical professionals and physicians to facilitate patient care* advocate for and work in lockstep with chronic patients* work for an organization that rewards success and...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative, Full or Part Time
- Columbiana, OH (14 miles from Youngstown, OH)
- 9 days ago
- Columbiana, OH (14 miles from Youngstown, OH)
- 9 days ago
Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- New Castle, PA (20 miles from Youngstown, OH)
- 10 days ago
- New Castle, PA (20 miles from Youngstown, OH)
- 10 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Customer Service Team Member - Youngstown 1 Mahoning, OH (OH0705)
- Youngstown, OH
- 10 days ago
- Youngstown, OH
- 10 days ago
Job Details Job Location : Youngstown, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Part Time Customer Service/Lot Attendant
- Warren, OH (14 miles from Youngstown, OH)
- 11 days ago
- Warren, OH (14 miles from Youngstown, OH)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Masury, OH (10 miles from Youngstown, OH)
- 12 days ago
- Masury, OH (10 miles from Youngstown, OH)
- 12 days ago
Store 4705424: 902 S Irvine St, Masury, Ohio 44438 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Store Customer Service Specialist
- Austintown, OH (5 miles from Youngstown, OH)
- 14 days ago
- Austintown, OH (5 miles from Youngstown, OH)
- 14 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Key Responsibilities: Handle calls, process orders, manage databases, issue credits, and expedite orders. Identify customer needs and ensure satisfaction through effective communication. Serve as...
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Columbiana, OH (14 miles from Youngstown, OH)
- 30+ days ago
- Columbiana, OH (14 miles from Youngstown, OH)
- 30+ days ago
Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Team Member - Salem, OH (OH0709)
- Salem, OH (17 miles from Youngstown, OH)
- 30+ days ago
- Salem, OH (17 miles from Youngstown, OH)
- 30+ days ago
Job Details Job Location : Salem, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative
- Salem, OH (17 miles from Youngstown, OH)
- 30+ days ago
- Salem, OH (17 miles from Youngstown, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Demographic Data for Youngstown, OH
Moving to Youngstown, OH? Find some basic demographic data about Youngstown, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Youngstown, OH
Highest Education Level
Customer Service Representatives in Youngstown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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