Customer Service Representative Jobs in Wooster, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Millersburg, OH (19 miles from Wooster, OH)
- 10 days ago
- Millersburg, OH (19 miles from Wooster, OH)
- 10 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Wooster Downtown Banking Ctr
- Wooster, OH
- 15 hours ago
- Wooster, OH
- 15 hours ago
The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top...
Remote Customer Support Specialist - Certification Bonus $
- Ashland, OH (18 miles from Wooster, OH)
- 1 day ago
- Ashland, OH (18 miles from Wooster, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkWFH Customer Support Specialist
- Wadsworth, OH (21 miles from Wooster, OH)
- 1 day ago
- Wadsworth, OH (21 miles from Wooster, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote Customer Support Specialist - Choose your Schedule
- Barberton, OH (23 miles from Wooster, OH)
- 1 day ago
- Barberton, OH (23 miles from Wooster, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkLead Retail Customer Service Associate
- Medina, OH (18 miles from Wooster, OH)
- 4 days ago
- Medina, OH (18 miles from Wooster, OH)
- 4 days ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
- Ashland, OH (18 miles from Wooster, OH)
- 6 days ago
- Ashland, OH (18 miles from Wooster, OH)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
A Seasonal CSR/Teller is a position for summers and holidays, working on average 36-40 per week. The individual will provide support to the banking centers by maintaining a cash drawer, assisting...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Representative - Medina
- Medina, OH (18 miles from Wooster, OH)
- 9 days ago
- Medina, OH (18 miles from Wooster, OH)
- 9 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Retail Customer Service Cashier
- West Salem, OH (12 miles from Wooster, OH)
- 9 days ago
- West Salem, OH (12 miles from Wooster, OH)
- 9 days ago
Req ID: 452817 Address: 10145 Avon Lake Rd. Burbank, OH, 44214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Team Member - Medina, OH (OH0701)
- Medina, OH (18 miles from Wooster, OH)
- 9 days ago
- Medina, OH (18 miles from Wooster, OH)
- 9 days ago
Job Details Job Location : Medina, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Crew Member: Customer Service / Cashier
- Orrville, OH (11 miles from Wooster, OH)
- 12 days ago
- Orrville, OH (11 miles from Wooster, OH)
- 12 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Lead Customer Service Representative, Full or Part Time
- Ashland, OH (18 miles from Wooster, OH)
- 14 days ago
- Ashland, OH (18 miles from Wooster, OH)
- 14 days ago
Store 4705201: 615 Cottage St, Ashland, Ohio 44805 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Account Representative
- Barberton, OH (23 miles from Wooster, OH)
- 14 days ago
- Barberton, OH (23 miles from Wooster, OH)
- 14 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Demographic Data for Wooster, OH
Moving to Wooster, OH? Find some basic demographic data about Wooster, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wooster, OH
Highest Education Level
Customer Service Representatives in Wooster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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