Customer Service Representative Jobs in Wooster, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $40000 - $50000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Team Member - Medina, OH (OH0701)
- Medina, OH (18 miles from Wooster, OH)
- 4 days ago
- Medina, OH (18 miles from Wooster, OH)
- 4 days ago
Job Details Job Location : Medina, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Team Member - Ashland, OH (OH0714)
- Ashland, OH (18 miles from Wooster, OH)
- 5 days ago
- Ashland, OH (18 miles from Wooster, OH)
- 5 days ago
Job Details Job Location : Ashland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION Customer Service Specialist MAIN FUNCTION: Serve as a customer service contact for internal and external customers of the Patient Financial Services...
Customer Service Rep, Long term care - Akron, OH
- Barberton, OH (23 miles from Wooster, OH)
- 8 days ago
- Barberton, OH (23 miles from Wooster, OH)
- 8 days ago
This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.Job Responsibilities:* Log all incoming calls* Add new residents to existing...
Customer Service - Lift Truck Technical Support Representative
- Medina, OH (18 miles from Wooster, OH)
- 8 days ago
- Medina, OH (18 miles from Wooster, OH)
- 8 days ago
The technical support representative role is critical to the RICO customer service team. This person is responsible for aiding customers in diagnosis and repairs of their lift truck as well as...
Customer Service - Donor Support Technician
- Medina, OH (18 miles from Wooster, OH)
- 11 days ago
- Medina, OH (18 miles from Wooster, OH)
- 11 days ago
The Opportunity** Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. **The Role** + Prepares the...
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Customer Service Representative
- Barberton, OH (23 miles from Wooster, OH)
- 16 days ago
- Barberton, OH (23 miles from Wooster, OH)
- 16 days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely...
Nights &Closers: Customer Service / Cashier
- Orrville, OH (11 miles from Wooster, OH)
- 18 days ago
- Orrville, OH (11 miles from Wooster, OH)
- 18 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Customer Service Representative - Walnut Creek Banking Center
- Walnut Creek, OH (22 miles from Wooster, OH)
- 19 days ago
- Walnut Creek, OH (22 miles from Wooster, OH)
- 19 days ago
The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top...
Medina County District Library: Customer Service Clerk Part-Time
- Medina, OH (18 miles from Wooster, OH)
- 21 days ago
- Medina, OH (18 miles from Wooster, OH)
- 21 days ago
Medina County District Library: Customer Service Clerk - Part-Time Administrator March 24, 2025 Job Post Job Title: Customer Service Clerk - Part-Time Company/Organization: Medina County District...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Ideal Candidates Will Have: Retail Banking Experience as a teller or customer service representative....
Demographic Data for Wooster, OH
Moving to Wooster, OH? Find some basic demographic data about Wooster, OH below.
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Salary for Customer Service Representative Jobs in Wooster, OH
Highest Education Level
Customer Service Representatives in Wooster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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