Customer Service Representative Jobs in Uniontown, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Akron, OH (7 miles from Uniontown, OH)
- 11 hours ago
- Akron, OH (7 miles from Uniontown, OH)
- 11 hours ago
Description Job Summary Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational...
Customer Service Represntative
- Akron, OH (7 miles from Uniontown, OH)
- 23 hours ago
- Akron, OH (7 miles from Uniontown, OH)
- 23 hours ago
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the...
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
- Mogadore, OH (6 miles from Uniontown, OH)
- 1 day ago
- Mogadore, OH (6 miles from Uniontown, OH)
- 1 day ago
Apply Job Type Full-time Description Imprimus Labels and Packaging is a friendly organization with multiple facilities offering the most comprehensive product labels, flexible packaging, and...
Customer Service Representative
- Canton, OH (11 miles from Uniontown, OH)
- 2 days ago
- Canton, OH (11 miles from Uniontown, OH)
- 2 days ago
Store 4705398: 2644 Fulton Dr NW, Canton, Ohio 44718 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Credit Customer Services Representative, Hybrid Flex Mid Shift with weekends
- Deerfield, OH (20 miles from Uniontown, OH)
- 2 days ago
- Deerfield, OH (20 miles from Uniontown, OH)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative (Aviation)
- Akron, OH (7 miles from Uniontown, OH)
- 3 days ago
- Akron, OH (7 miles from Uniontown, OH)
- 3 days ago
Location: US-OH-AKRON-CORP-HDQTRS-2110 Sponsorship Available: No Relocation Assistance Available: No Primary Purpose of the Position: The Customer Service Representative provides sales service support...
Customer Service Representative
- Canton, OH (11 miles from Uniontown, OH)
- 3 days ago
- Canton, OH (11 miles from Uniontown, OH)
- 3 days ago
Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Representative, Wholesale Customer Service
- Twinsburg, OH (24 miles from Uniontown, OH)
- 7 days ago
- Twinsburg, OH (24 miles from Uniontown, OH)
- 7 days ago
Job Summary Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as:...
Retail Customer Service Associate
- Kent, OH (13 miles from Uniontown, OH)
- 7 days ago
- Kent, OH (13 miles from Uniontown, OH)
- 7 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Store Customer Service Specialist
- Macedonia, OH (24 miles from Uniontown, OH)
- 7 days ago
- Macedonia, OH (24 miles from Uniontown, OH)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep, Long term care - Akron, OH
- Barberton, OH (10 miles from Uniontown, OH)
- 8 days ago
- Barberton, OH (10 miles from Uniontown, OH)
- 8 days ago
This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.Job Responsibilities:* Log all incoming calls* Add new residents to existing...
Spanish Bilingual Customer Service Representative
- Canton, OH (11 miles from Uniontown, OH)
- 8 days ago
- Canton, OH (11 miles from Uniontown, OH)
- 8 days ago
Mon - Friday - Leave 6 -7 pm to finish shift at home. 3pm-11:30pm ($21/hr.) -Handles calls pertaining to payments for gas and utility bills -Majority of calls will be inbound -Answer calls from...
Customer Service Representative
- Stow, OH (14 miles from Uniontown, OH)
- 8 days ago
- Stow, OH (14 miles from Uniontown, OH)
- 8 days ago
Experience: At least 1 year of call center experience or equivalent experience in dealing with customers....
- North Canton, OH (8 miles from Uniontown, OH)
- 8 days ago
- North Canton, OH (8 miles from Uniontown, OH)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Uniontown, OH
Moving to Uniontown, OH? Find some basic demographic data about Uniontown, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Uniontown, OH
Highest Education Level
Customer Service Representatives in Uniontown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »