Customer Service Representative Jobs in Uniontown, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Canton, OH (11 miles from Uniontown, OH)
- 8 hours ago
- Canton, OH (11 miles from Uniontown, OH)
- 8 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkCustomer Service Representative
- Massillon, OH (10 miles from Uniontown, OH)
- 5 hours ago
- Massillon, OH (10 miles from Uniontown, OH)
- 5 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Hudson, OH (19 miles from Uniontown, OH)
- 7 hours ago
- Hudson, OH (19 miles from Uniontown, OH)
- 7 hours ago
1595 Georgetown Rd, Hudson, OH 44236, USA Job Description Meet Leaf Home. We turn complex home improvement projects and endless to-dos into achievements. With more than 50% of homeowners worried...
- Canton, OH (11 miles from Uniontown, OH)
- 15 hours ago
- Canton, OH (11 miles from Uniontown, OH)
- 15 hours ago
PURPOSE OF POSITION The primary purpose of the job position of Customer Service Representative is to provide a customer friendly service environment while demonstrating a strong working knowledge of...
Customer Service/ Marketing Representative / Inside Sales (Construction)
- Stow, OH (14 miles from Uniontown, OH)
- 1 day ago
- Stow, OH (14 miles from Uniontown, OH)
- 1 day ago
Job Description: QuestMark, a division of CentiMark Corporation, is the nation's largest self performing flooring contractor and the leading provider of polished concrete, epoxy, urethane, and...
Bilingual Customer Service Representative
- Canton, OH (11 miles from Uniontown, OH)
- 1 day ago
- Canton, OH (11 miles from Uniontown, OH)
- 1 day ago
Description Monday-Friday (9:30am-6pm) Fully Onsite -Handle calls and emails from parents, guardians, and users of the platform -80% of day will be email correspondence and 20% will be telephonic...
Customer Service Team Member - Tallmadge, OH (OH0713)
- Tallmadge, OH (9 miles from Uniontown, OH)
- 1 day ago
- Tallmadge, OH (9 miles from Uniontown, OH)
- 1 day ago
Job Details Job Location : Tallmadge, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Representative
- Cuyahoga Falls, OH (12 miles from Uniontown, OH)
- 2 days ago
- Cuyahoga Falls, OH (12 miles from Uniontown, OH)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Seasonal Retail Sales Associate
- Kent, OH (13 miles from Uniontown, OH)
- 2 days ago
- Kent, OH (13 miles from Uniontown, OH)
- 2 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Support Specialist - Alarm Systems
- Akron, OH (7 miles from Uniontown, OH)
- 2 days ago
- Akron, OH (7 miles from Uniontown, OH)
- 2 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Remote Customer Support Specialist - Choose your Schedule
- Kent, OH (13 miles from Uniontown, OH)
- 2 days ago
- Kent, OH (13 miles from Uniontown, OH)
- 2 days ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkWFH Customer Support Specialist
- Kent, OH (13 miles from Uniontown, OH)
- 2 days ago
- Kent, OH (13 miles from Uniontown, OH)
- 2 days ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote Customer Support Specialist - Certification Bonus $
- Massillon, OH (10 miles from Uniontown, OH)
- 2 days ago
- Massillon, OH (10 miles from Uniontown, OH)
- 2 days ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkCustomer Service - TurboTax Product - NO Tax Experience Necessary!
- Ravenna, OH (19 miles from Uniontown, OH)
- 2 days ago
- Ravenna, OH (19 miles from Uniontown, OH)
- 2 days ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Customer Service Partner (Streetsboro, OH)
- Kent, OH (13 miles from Uniontown, OH)
- 3 days ago
- Kent, OH (13 miles from Uniontown, OH)
- 3 days ago
Customer Service Partner (Streetsboro, OH)LOCATION:Streetsboro, OH, US, 44241REQ ID:48028If you are a current employee click here to apply.Sealed Air designs and delivers packaging solutions that...
Demographic Data for Uniontown, OH
Moving to Uniontown, OH? Find some basic demographic data about Uniontown, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Uniontown, OH
Highest Education Level
Customer Service Representatives in Uniontown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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