Customer Service Representative Jobs in Troy, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Representative - Parts ID
- Piqua, OH (9 miles from Troy, OH)
- 17 hours ago
- Piqua, OH (9 miles from Troy, OH)
- 17 hours ago
Job Description: Company Description Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service...
Clopay Building Products is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and...
Clopay Corporation is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative...
- Sidney, OH (17 miles from Troy, OH)
- 1 day ago
- Sidney, OH (17 miles from Troy, OH)
- 1 day ago
Inside Sales/Customer Service Representatives of all levels will need to be able to listen to feedback from our customers in order to determine appropriate pricing levels, assemble value added packages...
Customer Service Representative
- Vandalia, OH (10 miles from Troy, OH)
- 1 day ago
- Vandalia, OH (10 miles from Troy, OH)
- 1 day ago
Immediate Opening for a Customer Service Representative role in Vandalia, Ohio!...
Customer Service Security Officer - $17.50/ hour
- Springfield, OH (21 miles from Troy, OH)
- 2 days ago
- Springfield, OH (21 miles from Troy, OH)
- 2 days ago
Customer Service Security Officer Wage: $17.50/ hour We help make your world a safer place. Are you interested in being part of our Security Team? Apply quickly and efficiently online. Weekly pay....
Customer Service Associate - Dinner/Close Shift
- Huber Heights, OH (13 miles from Troy, OH)
- 2 days ago
- Huber Heights, OH (13 miles from Troy, OH)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Retail Customer Service Cashier
- Springfield, OH (21 miles from Troy, OH)
- 3 days ago
- Springfield, OH (21 miles from Troy, OH)
- 3 days ago
Req ID: 452749 Address: 1725 Ridge Road Springfield, OH, 45502 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Huber Heights, OH (13 miles from Troy, OH)
- 3 days ago
- Huber Heights, OH (13 miles from Troy, OH)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Retail Sales Associate (In-Store Sales and Customer Service)
- Huber Heights, OH (13 miles from Troy, OH)
- 3 days ago
- Huber Heights, OH (13 miles from Troy, OH)
- 3 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Customer Service Representative- Order Entry
- Brookville, OH (17 miles from Troy, OH)
- 4 days ago
- Brookville, OH (17 miles from Troy, OH)
- 4 days ago
Overview Summary The Customer Service Representative is responsible for the processing of orders received from customers by telephone, fax, e-mail, and portals....
Customer Service Representative
- Dayton, OH (16 miles from Troy, OH)
- 6 days ago
- Dayton, OH (16 miles from Troy, OH)
- 6 days ago
Requisition Number: 194842 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
- Fairborn, OH (17 miles from Troy, OH)
- 7 days ago
- Fairborn, OH (17 miles from Troy, OH)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(02341) - 1040 Villa Rd
- Springfield, OH (21 miles from Troy, OH)
- 8 days ago
- Springfield, OH (21 miles from Troy, OH)
- 8 days ago
Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...
- Sidney, OH (17 miles from Troy, OH)
- 9 days ago
- Sidney, OH (17 miles from Troy, OH)
- 9 days ago
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! Provide contact and liaison between customers, the sales team...
Demographic Data for Troy, OH
Moving to Troy, OH? Find some basic demographic data about Troy, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Troy, OH
Highest Education Level
Customer Service Representatives in Troy, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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