Customer Service Representative Jobs in Toledo, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Dundee, MI (21 miles from Toledo, OH)
- 12 hours ago
- Dundee, MI (21 miles from Toledo, OH)
- 12 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls,...
Job Details Job Location : Toledo, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Team Member - Holland, OH (OH0717)
- Holland, OH (10 miles from Toledo, OH)
- 1 day ago
- Holland, OH (10 miles from Toledo, OH)
- 1 day ago
Job Details Job Location : Holland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Pharmacy Customer Service Assoc. Cert
- Monroe, MI (18 miles from Toledo, OH)
- 2 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 2 days ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Delivery Driver
- Monroe, MI (18 miles from Toledo, OH)
- 2 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 2 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
- Bowling Green, OH (18 miles from Toledo, OH)
- 6 days ago
- Bowling Green, OH (18 miles from Toledo, OH)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Would you be interested in this Customer Service Position?? **Must have a Valid Drivers License and your OWN Vehicle for this position! **Must be able to pass a drug screen and a background check...
Customer Service Representative
- Perrysburg, OH (8 miles from Toledo, OH)
- 9 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 9 days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
The Opportunity: The Client Service Associate is responsible for supporting the commercial service team by providing excellent service and deliverables to external and internal clients in...
Retail Customer Service Cashier
- Maumee, OH (8 miles from Toledo, OH)
- 10 days ago
- Maumee, OH (8 miles from Toledo, OH)
- 10 days ago
Req ID: 452965 Address: 26530 Baker Road Perrysburg, OH, 43551 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
CLUB Customer Service Outfitter
- Dundee, MI (21 miles from Toledo, OH)
- 10 days ago
- Dundee, MI (21 miles from Toledo, OH)
- 10 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative(Patient Representative)
- Toledo, OH
- 10 days ago
- Toledo, OH
- 10 days ago
Job Description UCB is looking for a positive and professional Customer Service representative to join our growing team....
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Toledo, OH
Highest Education Level
Customer Service Representatives in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »