Customer Service Representative Jobs in Toledo, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company Description Baker's Gas, a leading player in the eCommerce sector for welding supplies and accessories, places immense value on its customer support team. As a team member, you will play a...
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Genoa, OH (12 miles from Toledo, OH)
- 2 days ago
- Genoa, OH (12 miles from Toledo, OH)
- 2 days ago
We're looking for a friendly, reliable, and solution-oriented **Customer Service Representative** to be the first point of contact for our clients....
- Maumee, OH (8 miles from Toledo, OH)
- 2 days ago
- Maumee, OH (8 miles from Toledo, OH)
- 2 days ago
Tiama Americas, Inc. seeks Customer Service Area Manager in Maumee, OH:The role supervises Service Engineers in the installation, start-up, and commissioning of our company's glassproduction...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Monroe, MI (18 miles from Toledo, OH)
- 4 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 4 days ago
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints....
Customer Service Representative
- Bowling Green, OH (18 miles from Toledo, OH)
- 4 days ago
- Bowling Green, OH (18 miles from Toledo, OH)
- 4 days ago
Fire Protection Customer Service Representative****Who are we?**?A-Gas is a global leader in Lifecycle Refrigerant Management....
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Cardinal Staffing Services, is immediately hiring a Customer Service Representative for a client in Toledo, OH. Cardinal Staffing Services, is invested in their team members!...
Toledo - Customer Service Assistant 2 - 20067462 (250002TF) Toledo - Customer Service Assistant 2 - 20067462 (250002TF) Organization: Workers' Compensation Agency Contact Name and Information: ......
Are you ready to join a dynamic and growth-oriented team? A leading glass fabricator and shower enclosure company near Toledo is seeking a motivated CAD Technician/Customer Service Specialist to...
Customer Service Associate - Dinner/Close Shift
- Holland, OH (10 miles from Toledo, OH)
- 9 days ago
- Holland, OH (10 miles from Toledo, OH)
- 9 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Toledo, OH
Highest Education Level
Customer Service Representatives in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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