Customer Service Representative Jobs in Strongsville, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Fairview Park, OH (9 miles from Strongsville, OH)
- 11 days ago
- Fairview Park, OH (9 miles from Strongsville, OH)
- 11 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Lorain, OH (20 miles from Strongsville, OH)
- 30+ days ago
- Lorain, OH (20 miles from Strongsville, OH)
- 30+ days ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Woodmere, OH (19 miles from Strongsville, OH)
- 16 hours ago
- Woodmere, OH (19 miles from Strongsville, OH)
- 16 hours ago
Summary** Posted: Mar 6, 2025 Role Number:**114438158** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Customer Service Representative
- Westlake, OH (11 miles from Strongsville, OH)
- 16 hours ago
- Westlake, OH (11 miles from Strongsville, OH)
- 16 hours ago
Customer Service Representative#25-02139 Westlake, OH All On-site Job Description Responsibilities: Accountable for customer facing activities / customer experience, acting as a single point of contact...
Customer Service Representative
- Cuyahoga Falls, OH (21 miles from Strongsville, OH)
- 16 hours ago
- Cuyahoga Falls, OH (21 miles from Strongsville, OH)
- 16 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Akron, OH (23 miles from Strongsville, OH)
- 16 hours ago
- Akron, OH (23 miles from Strongsville, OH)
- 16 hours ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Pharmacy Customer Service Associate
- Lorain, OH (20 miles from Strongsville, OH)
- 17 hours ago
- Lorain, OH (20 miles from Strongsville, OH)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Onsite)
- Broadview Heights, OH (7 miles from Strongsville, OH)
- 18 hours ago
- Broadview Heights, OH (7 miles from Strongsville, OH)
- 18 hours ago
Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...
Customer Service Representative (Loan Consultant I)
- Middleburg Heights, OH (5 miles from Strongsville, OH)
- 1 day ago
- Middleburg Heights, OH (5 miles from Strongsville, OH)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Support Specialist - Alarm Systems
- Akron, OH (23 miles from Strongsville, OH)
- 1 day ago
- Akron, OH (23 miles from Strongsville, OH)
- 1 day ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Remote Customer Support Specialist - Choose your Schedule
- North Royalton, OH (3 miles from Strongsville, OH)
- 1 day ago
- North Royalton, OH (3 miles from Strongsville, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkRemote Customer Support Specialist - Certification Bonus $
- North Royalton, OH (3 miles from Strongsville, OH)
- 1 day ago
- North Royalton, OH (3 miles from Strongsville, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkWFH Customer Support Specialist
- North Royalton, OH (3 miles from Strongsville, OH)
- 1 day ago
- North Royalton, OH (3 miles from Strongsville, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Customer Service Specialist - Delivery
- Cleveland, OH (14 miles from Strongsville, OH)
- 1 day ago
- Cleveland, OH (14 miles from Strongsville, OH)
- 1 day ago
8am-4:30pm 9am-5:30pm 11am-7:30pm All shifts have a 1-hour unpaid lunch break
Customer Service Representative
- Westlake, OH (11 miles from Strongsville, OH)
- 2 days ago
- Westlake, OH (11 miles from Strongsville, OH)
- 2 days ago
AppleOne is currently seeking a motivated and professional Customer Service Representative in Westlake, OH....
Demographic Data for Strongsville, OH
Moving to Strongsville, OH? Find some basic demographic data about Strongsville, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Strongsville, OH
Highest Education Level
Customer Service Representatives in Strongsville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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