Customer Service Representative Jobs in Sandusky, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 17 Jobs

Line Service Technician / Customer Service Representative

  • Port Clinton, OH (13 miles from Sandusky, OH)
  • 3 days ago
  • Port Clinton, OH (13 miles from Sandusky, OH)
  • 3 days ago

LINE SERVICE TECHNICIAN JOB TITLE: LINE SERVICE TECHNICIAN / CUSTOMER SERVICE REPRESENTATIVE DEPARTMENT: OPERATIONS REPORTS TO: AIRPORT DIRECTOR SCHEDULE: FULL-TIME (40HRS/WEEK) [4-10HR SHIFTS (0700...

Customer Service/Sales

  • Sandusky, OH
  • 6 days ago
  • Sandusky, OH
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Associate

  • Sandusky, OH
  • 10 days ago
  • Sandusky, OH
  • 10 days ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Seasonal Retail Sales Associate

  • Fremont, OH (20 miles from Sandusky, OH)
  • 15 days ago
  • Fremont, OH (20 miles from Sandusky, OH)
  • 15 days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Associate ll, Customer Service

  • Amherst, OH (24 miles from Sandusky, OH)
  • 17 days ago
  • Amherst, OH (24 miles from Sandusky, OH)
  • 17 days ago

Nordson Industrial Coating Solutions, a global leader in Industrial Coating Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a...

Customer Service Associate ll

  • Amherst, OH (24 miles from Sandusky, OH)
  • 28 days ago
  • Amherst, OH (24 miles from Sandusky, OH)
  • 28 days ago

Nordson Industrial Coating Solutions, a global leader in Industrial Coating Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a...

Blood Collection Staff - Customer Service

  • Sandusky, OH
  • 30+ days ago
  • Sandusky, OH
  • 30+ days ago

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...

Part-Time Retail Sales Associate

  • Sandusky, OH
  • 30+ days ago
  • Sandusky, OH
  • 30+ days ago

Role Specific Information Job Description Required Evening and Weekend Availability About the Role In this role, you will deliver excellent customer service in point of sale and customer services...

Customer Service Rep(02262) - 414 W. Perkins Ave.

  • Sandusky, OH
  • 60+ days ago
  • Sandusky, OH
  • 60+ days ago

Company Description You got game? You got spring in your step? You want the best job in the world? Want schedules that work with you, not against you? That's right, we live to beat the rush and...

Lead Customer Service Representative

  • Bellevue, OH (12 miles from Sandusky, OH)
  • 60+ days ago
  • Bellevue, OH (12 miles from Sandusky, OH)
  • 60+ days ago

Store 4705570: 221 W Main St, Bellevue, Ohio 44811 Availability - Shift/Days Part time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Bellevue, OH (12 miles from Sandusky, OH)
  • 60+ days ago
  • Bellevue, OH (12 miles from Sandusky, OH)
  • 60+ days ago

Store 4705570: 221 W Main St, Bellevue, Ohio 44811 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(02260) - 81 E. Main Street

  • Norwalk, OH (15 miles from Sandusky, OH)
  • 60+ days ago
  • Norwalk, OH (15 miles from Sandusky, OH)
  • 60+ days ago

Company Description You got game? You got spring in your step? You want the best job in the world? Want schedules that work with you, not against you? That's right, we live to beat the rush and...

Customer Service Rep(2462) - 2229 Kresge Drive

  • Amherst, OH (24 miles from Sandusky, OH)
  • 90+ days ago
  • Amherst, OH (24 miles from Sandusky, OH)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(2268) - 5329 Liberty Ave

  • Vermilion, OH (24 miles from Sandusky, OH)
  • 90+ days ago
  • Vermilion, OH (24 miles from Sandusky, OH)
  • 90+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(02263) - 215 S Myrtle Ave

  • Willard, OH (24 miles from Sandusky, OH)
  • 90+ days ago
  • Willard, OH (24 miles from Sandusky, OH)
  • 90+ days ago

The main requirement for a Dominos Pizza Customer Representative is to have a positive outgoing personality, a clear and highly energetic voice, and he or she must also be customer service...

Demographic Data for Sandusky, OH

Moving to Sandusky, OH? Find some basic demographic data about Sandusky, OH below.


Local
National
40,416
1,120
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sandusky, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sandusky, OH offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sandusky, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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